In-Office Teller: Elevate Customer Financial Wellness

PNC Bank NA

Franklin (NC)

On-site

USD 21,000 - 26,000

Full time

6 days ago

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Benefits offered by this job

Healthcare coverage

Dental & vision

Life insurance

Disability protection

401(k) with match

Pension and stock plans

Paid holidays

Job summary

PNC in Franklin, North Carolina seeks a Full Time Teller within our Retail Banking organization. The position is based in-office in Franklin, NC with a focus on delivering exceptional customer experiences and helping customers manage everyday banking needs. No visa sponsorship is provided.

Educational requirements are listed as No Degree; prior customer service or cashier experience is a plus. The role emphasizes product knowledge, risk awareness, and accurate daily operations in a friendly,

Qualifications

No degree required.
Experience delivering customer service in a fast-paced environment is helpful.
Ability to explain banking options and next steps to customers.

Responsibilities

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
Processes a variety of customer interactions.
Educates customers on alternatives available for their financial interactions and refers as appropriate.
Engages customers to connect with branch staff and promotes PNC products.
Educates customers on managing financial transactions using technology and resources.
Maintains teller and branch operations efficiently and accurately.