In-Office Social Media Appointment Setter (Florida)

Paul Gough Media; Celebration (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid training

Professional development opportunities

Career growth opportunities

Team events

Job summary

Paul Gough Media in Celebration, Florida is seeking a full-time Social Media Appointment Setter to manage inbound social inquiries, schedule qualified prospects for the sales team, and coordinate fulfillment of physical marketing materials. This in-office role requires strong communication, organization, and the ability to handle multiple priorities.

The position involves responding to inquiries on Instagram and Facebook, maintaining CRM records, and shipping books, guides, and brochures weekly.

Qualifications

• Experience in customer service, appointment setting, sales support, administrative support, or a similar role.
• Strong written and verbal communication skills with professional, courteous style.
• Ability to manage multiple conversations and tasks simultaneously and stay organized.
• Comfortable using Instagram and Facebook, and basic computer proficiency.

Responsibilities

• Respond to inbound inquiries via Instagram, Facebook, and other social platforms.
• Qualify prospects, schedule appointments for the sales team, and maintain CRM records.
• Prepare, ship marketing materials such as books and brochures weekly.
• Maintain fulfillment records and assist with posting Instagram Stories as needed.
• Coordinate with Marketing and Sales to ensure consistent customer experience.

Skills

Customer service

Appointment setting

Sales support

Administrative support

Communication skills

Organization

Time management

Social media platforms

CRM usage

Tools

CRM software

Job description

Paul Gough Media in Celebration, Florida is seeking a full-time Social Media Appointment Setter to manage inbound social inquiries, schedule qualified prospects for the sales team, and coordinate fulfillment of physical marketing materials. This in-office role requires strong communication, organization, and the ability to handle multiple priorities.

The position involves responding to inquiries on Instagram and Facebook, maintaining CRM records, and shipping books, guides, and brochures weekly.