In-Office Sales Specialist (Inbound/Outbound)

eClerx LLC; Fayetteville (NC); On-site; USD 17,000 - 20,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Performance incentives

Training and development

Job summary

eClerx LLC in Fayetteville, NC, is seeking a Sales Specialist (Inbound/Outbound) to be the first contact for potential customers. You will manage inquiries, present tailored solutions, and guide customers toward purchases in a fast-paced call center.

The role targets meeting sales performance, with in-office training pay of $12.50/hour and higher rates ($14.50/hour with a full-time schedule plus incentives) and semi-annual raises based on tenure.

Qualifications

• Experience in inbound/outbound sales in a call center preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a customer-centric approach.
• Ability to work in a fast-paced environment with high call volumes.

Responsibilities

• Engage with customers in sales related conversations.
• Listen actively to customers' needs and provide accurate information about our products/services.
• Demonstrate products and confidently articulate features and benefits.
• Utilize sales techniques to persuade customers and close deals.
• Handle objections with empathy and problem-solving skills.
• Process sales transactions accurately and efficiently.
• Meet or exceed sales goals and KPIs on a consistent basis.
• Maintain knowledge of company policies, procedures, and promotions.
• Document interactions and transactions in the system accurately.

Skills

Inbound sales

Outbound sales

CRM systems

Verbal communication

Customer-centric

Education

High school diploma or equivalent

Tools

CRM software

Job description

eClerx LLC in Fayetteville, NC, is seeking a Sales Specialist (Inbound/Outbound) to be the first contact for potential customers. You will manage inquiries, present tailored solutions, and guide customers toward purchases in a fast-paced call center.

The role targets meeting sales performance, with in-office training pay of $12.50/hour and higher rates ($14.50/hour with a full-time schedule plus incentives) and semi-annual raises based on tenure.