In-Office Process Improvement Analyst

Western Governors University; Millcreek (UT); On-site; USD 75,000 - 113,000; Full time

Benefits offered by this job

Bonuses

Healthcare benefits

Tuition discount

Flexible PTO

Job summary

Western Governors University is seeking a Continuous Improvement Analyst for in-office work at the Salt Lake City campus. You will plan, organize, and monitor process improvements while building supportive technology to drive KPIs and stakeholder outcomes.

You will extract, compile, and analyze data, respond to multiple requests, and provide data-driven recommendations to guide strategy. The role emphasizes cross-functional teamwork and documentation quality.

Qualifications

• Strong process orientation to support continuous improvement initiatives.
• Advanced critical thinking and analytical skills to interpret data and recommend solutions.
• Excellent planning, organization, and time management to meet deadlines.
• Proven leadership and project management capabilities.
• Clear written and verbal communication with stakeholders.
• Ability to collaborate effectively in a team environment and motivate others.
• Proficiency with relevant computer systems and technology.

Responsibilities

• Uses analytical and project-management skills to understand departmental needs and translate into initiatives.
• Gathers and evaluates information from multiple sources and reconciles conflicting data.
• Proactively communicates with stakeholders to analyze needs for process improvements.
• Manages multiple projects, sequences work, and adjusts plans as needed.
• Maintains records and ensures project communications are securely stored.
• Develops business cases and presents requests for approvals on process improvements.
• Builds and runs reports to analyze data and drive program outcomes.
• Leads teams and collaborates with developers and SMEs on technical vision.
• Coordinates documentation and ensures accuracy of technical information.
• Ensures testing is planned, executed, and tracked to meet requirements.
• Participates in regular meetings and performs other job-related duties.
• Supports large projects with scope definition, estimates, schedules, and budgets.

Skills

Process orientation

Analytical thinking

Problem solving

Planning & organization

Leadership

Communication

Team collaboration

Technical proficiency

Education

Bachelor's degree in MIS/CS or related field

Job description

Western Governors University is seeking a Continuous Improvement Analyst for in-office work at the Salt Lake City campus. You will plan, organize, and monitor process improvements while building supportive technology to drive KPIs and stakeholder outcomes.

You will extract, compile, and analyze data, respond to multiple requests, and provide data-driven recommendations to guide strategy. The role emphasizes cross-functional teamwork and documentation quality.