In-Office Pension Benefits Coordinator

BeneSys, Inc.; Troy (MI); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

12 paid holidays

PTO with pro-rating

Medical, dental, vision insurance

401k with employer match

Referral bonus

Job summary

BeneSys, Inc. in Troy, MI is seeking a Pension Coordinator to calculate retirement benefit estimates, process applications, and communicate with members. The role reports to the Board of Trustees and balances monthly ledgers while handling pension checks.

The ideal candidate will have a High School diploma or GED with some college or related experience, excellent customer service skills, and fluency in Spanish. In-office schedule is Monday–Friday, 7:30am–4:30pm with competitive benefits.

Qualifications

• High School diploma or GED with some college or related experience.
• Excellent customer service skills.
• Fluent in Spanish.

Responsibilities

• Determine eligibility for and calculate monthly benefits.
• Approve or deny DB & DC applications based on plan provisions and applicant info; process denial letters, appeals and final denials letters.
• Data entry of new retiree information into proprietary software; coordinate with Mass Mutual to issue payout and hardship checks; maintain files.
• Communicate clearly with participants, both verbally and in writing.
• Prepare meeting reports for the Board of Trustees.
• Balance monthly ledger; process monthly and manual pension checks in coordination with Troy Operations.
• Review annual statements and Plan Year End processing for DB pensions.
• Maintain changes in census data, marital status, and benefit status for retirees.
• Create and maintain benefit summaries for use by coordinators; create fund-specific manuals.
• Follow established procedures; work independently with minimal supervision.
• Route QDROs to Eligibility Department; process QDROs as required.
• Regular and predictable attendance is essential.

Skills

Fluent in Spanish

Excellent customer service

Strong communication

Education

High School diploma or GED

Tools

Excel

Word

Outlook

Job description

BeneSys, Inc. in Troy, MI is seeking a Pension Coordinator to calculate retirement benefit estimates, process applications, and communicate with members. The role reports to the Board of Trustees and balances monthly ledgers while handling pension checks.

The ideal candidate will have a High School diploma or GED with some college or related experience, excellent customer service skills, and fluency in Spanish. In-office schedule is Monday–Friday, 7:30am–4:30pm with competitive benefits.