In-Office IT Service Desk Intern — Mentorship & Growth

LBMC; Brentwood (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

LBMC's Enterprise Technology Group in Brentwood, TN is offering an internship designed to introduce you to IT operations. You will work on in-office projects under the mentorship of ETG experts and have the possibility to convert to a full-time role after the internship.

The internship covers IT support tasks, workstation maintenance, software installation, end-user training, service desk triage, asset and identity management, and deployment automation.

Qualifications

• Minimum GPA of 3.0 and knowledge base of Windows and Web technologies.
• Open to all technical educational backgrounds and certification programs.
• Be curious and work well in a team, protecting confidentiality and client data.

Responsibilities

• Maintain and monitor end-user workstations and LAN performance.
• Install software and provide end-user support and training.
• Triage IT service desk tickets and support staff on applications.
• Assist with Asset and Identity Management and Deployment Automation.

Skills

Windows

Web technologies

Education

GPA 3.0 or higher

Job description

LBMC's Enterprise Technology Group in Brentwood, TN is offering an internship designed to introduce you to IT operations. You will work on in-office projects under the mentorship of ETG experts and have the possibility to convert to a full-time role after the internship.

The internship covers IT support tasks, workstation maintenance, software installation, end-user training, service desk triage, asset and identity management, and deployment automation.