In-Office Customer Loyalty Specialist | Flexible Schedule & Growth

The Juris Agency; Ellensburg (WA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Flexible schedule

Dental Insurance

Health Insurance

Life Insurance

Retirement Plan

Vision Insurance

Job summary

The Juris Agency in Ellensburg, WA, seeks a Customer Loyalty Specialist for a full-time, in-office position. You will focus on servicing existing customers, conducting reviews, and expanding client relationships to strengthen loyalty.

This role emphasizes problem-solving, proactive communication, and team collaboration. Responsibilities include handling auto claims, commercial service support, and life policy inquiries, with licensing expectations for property & casualty insurance within 30 days

Qualifications

• High school diploma required; an Associate or bachelor's degree is preferred but not required.
• Property and casualty insurance licensing is required within 30 days of offer and must be active before start.
• Strong communication, reliability, and problem-solving skills are essential.

Responsibilities

• Maintain and grow the existing customer base by conducting reviews, servicing accounts, and adding lines.
• Serve as the primary contact for auto claims, commercial service, and life policy support.
• Collaborate with carriers and internal teams to educate customers about market changes and improve loyalty.

Skills

Positive attitude

Follow-up

Clear communication

Prioritization

Multi-tasking

Education

High school diploma

Associate or bachelor’s degree preferred

Job description

The Juris Agency in Ellensburg, WA, seeks a Customer Loyalty Specialist for a full-time, in-office position. You will focus on servicing existing customers, conducting reviews, and expanding client relationships to strengthen loyalty.

This role emphasizes problem-solving, proactive communication, and team collaboration. Responsibilities include handling auto claims, commercial service support, and life policy inquiries, with licensing expectations for property & casualty insurance within 30 days