In-Office Customer Care & Relations Specialist (NH)

Briana Dos Santos - State Farm Agent; Nashua (NH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Briana Dos Santos - State Farm Agent is looking for a Customer Relations Representative to enhance exceptional customer experiences in Nashua, New Hampshire. This in-office position focuses on managing customer inquiries, resolving issues, and maintaining customer records.

The ideal candidate will have strong communication and problem-solving skills, experience in customer service, and the ability to handle stress effectively. The company offers a competitive salary along with benefits such as health insurance and paid time off.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Briana Dos Santos - State Farm Agent is looking for a Customer Relations Representative to enhance exceptional customer experiences in Nashua, New Hampshire. This in-office position focuses on managing customer inquiries, resolving issues, and maintaining customer records.

The ideal candidate will have strong communication and problem-solving skills, experience in customer service, and the ability to handle stress effectively. The company offers a competitive salary along with benefits such as health insurance and paid time off.