In-Office CSR — Multichannel Support & Growth

Partners Professional; False Pass (AK); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Job summary

Partners Professional in Harrisburg, PA seeks a dynamic Customer Service Associate (CSR) to join our in-person team. Starting pay is $17 per hour, with Monday–Friday 8am to 5pm hours and benefits after permanent hire.

You will be the frontline ambassador, handling calls, emails, and chats to deliver outstanding support and drive customer satisfaction. This paid position offers growth in client services, sales, and support within a fast-paced environment, with opportunities to develop

Qualifications

• Previous call center or customer support experience.
• Strong computer skills including MS Office.
• Experience with outbound calling desirable.

Responsibilities

• Provide friendly support via phone, email, and chat.
• Assist customers and conduct outbound follow-up calls.
• Maintain records in CRM and process payments when needed.
• Collaborate with team to resolve issues and improve service.

Skills

Call center experience

Customer service

Excellent communication

Multitasking

Tools

Microsoft Office

Job description

Partners Professional in Harrisburg, PA seeks a dynamic Customer Service Associate (CSR) to join our in-person team. Starting pay is $17 per hour, with Monday–Friday 8am to 5pm hours and benefits after permanent hire.

You will be the frontline ambassador, handling calls, emails, and chats to deliver outstanding support and drive customer satisfaction. This paid position offers growth in client services, sales, and support within a fast-paced environment, with opportunities to develop