In-Office CSR & Life Insurance Growth Specialist

Gokirkman; Ozark (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Bonus based on performance

Competitive salary

Opportunity for advancement

Job summary

Dustin Kirkman State Farm Agency in Ozark, MO seeks a motivated Customer Service Representative to join our in-office team. You will assist policyholders with service needs, billing questions, endorsements, renewals, and coverage updates.

This role blends service with sales, focusing on Life insurance and in-book growth while building lasting relationships. Licenses must be current and fully active before your first day.

Qualifications

• Fully licensed in Property & Casualty before start.
• Life and Health licenses required before first day.
• Experience in customer service and in-book sales preferred.

Responsibilities

• Assist policyholders with service needs, billing and updates.
• Support claims and process follow-ups.
• Conduct policy reviews to ensure coverage accuracy.
• Drive in-book sales, especially Life insurance, and collect referrals.
• Maintain accurate records in State Farm systems.

Skills

Customer service

Sales skills

Licensing: P&C

Licensing: Life & Health

Job description

Dustin Kirkman State Farm Agency in Ozark, MO seeks a motivated Customer Service Representative to join our in-office team. You will assist policyholders with service needs, billing questions, endorsements, renewals, and coverage updates.

This role blends service with sales, focusing on Life insurance and in-book growth while building lasting relationships. Licenses must be current and fully active before your first day.