In Office Coordinator

Paces Restoration LLC; Stockbridge (GA); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

401(k)

Health insurance after 30 days of em=

Paid time off and paid holidays

Bonus opportunities

Job summary

Paces Restoration LLC in Stockbridge, GA is seeking a capable Coordinator to support plumbing operations, scheduling, and referral coordination alongside the marketing teams. This full-time, in-office role emphasizes clear communication with customers and partners to keep jobs moving smoothly.

You will answer inbound calls, dispatch crews, update CRM notes, send documents for signature, monitor milestones, and assist with marketing and sales admin tasks.

Qualifications

• 1-3 years Customer Service experience required.
• Sales and/or Marketing experience a plus, but not required
• Proficient knowledge of Microsoft Office (Excel, Word, Outlook, Teams)
• Excellent communication, presentation, and follow-up skills
• Multi-tasking is a MUST

Responsibilities

• Answer inbound calls; make outbound calls to referrals
• Dispatch crews and coordinate job next steps
• Update CRM job notes and create new customer files
• Send electronic documents for signature and appointment reminders
• Monitor job milestones, compliance tasks, and inspections
• Communicate technician updates to plumbers
• Support marketing and sales admin tasks (plumber packs, referral tracking, reviews, orders)
• Bonus opportunities available

Skills

Customer service

Sales/Marketing experience

Microsoft Office

Communication/presentation/follow-up

Multi-tasking

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Stockbridge, GA, US

6 days ago Requisition ID: 1579

Salary Range: $18.00 To $20.00 Hourly

Paces Restoration, an American Restoration Brand,has over 25 years of restoration experience. We are a 24/7/365 COMPLETE restoration company. We are a company that prides ourselves in treating our customers with respect and aim to please in all aspects.

Paces Restoration is seeking an organized and dependable Coordinator to support plumbing operations, scheduling, and referral coordination along with marketing teams. This role is critical to ensuring smooth job coordination, strong communication with customers and referring partners, and efficient internal processes.

Qualifications:

• 1-3 years Customer Service experience required


• Sales and/or Marketing experience a plus, but not required


• Proficient knowledge of Microsoft Office (this includes Excel, Word, Outlook, Teams)


• Excellent communication, presentation, and follow-up skills


• Multi-tasking is a MUST

Key Responsibilities:

• Answer inbound calls; make outbound calls to referrals


• Dispatch crews and coordinate job next steps


• Update CRM job notes and create new customer files


• Send electronic documents for signature and appointment reminders


• Monitor job milestones, compliance tasks, and inspections


• Communicate technician updates to plumbers


• Support marketing and sales admin tasks (plumber packs, referral tracking, reviews, orders)


• 401(k)


• Health insurance after 30-days of employment


• Paid time off and paid holidays


• Full-time, in-office role Monday- Friday 8am to 5pm


• This position will potentially require some night and weekend administration work with overtime pay


• Bonus opportunities available

Join Paces Restoration and be a key part of a fast-growing team.

Paces Restoration, an American Restoration Brand,has over 25 years of restoration experience. We are a 24/7/365 COMPLETE restoration company. We are a company that prides ourselves in treating our customers with respect and aim to please in all aspects.

Paces Restoration is seeking an organized and dependable Coordinator to support plumbing operations, scheduling, and referral coordination along with marketing teams. This role is critical to ensuring smooth job coordination, strong communication with customers and referring partners, and efficient internal processes.

Qualifications:

• 1-3 years Customer Service experience required


• Sales and/or Marketing experience a plus, but not required


• Proficient knowledge of Microsoft Office (this includes Excel, Word, Outlook, Teams)


• Excellent communication, presentation, and follow-up skills


• Multi-tasking is a MUST

Key Responsibilities:

• Answer inbound calls; make outbound calls to referrals


• Dispatch crews and coordinate job next steps


• Update CRM job notes and create new customer files


• Send electronic documents for signature and appointment reminders


• Monitor job milestones, compliance tasks, and inspections


• Communicate technician updates to plumbers


• Support marketing and sales admin tasks (plumber packs, referral tracking, reviews, orders)

Benefits:

• 401(k)


• Health insurance after 30-days of employment


• Paid time off and paid holidays


• Full-time, in-office role Monday- Friday 8am to 5pm


• This position will potentially require some night and weekend administration work with overtime pay


• Bonus opportunities available

Join Paces Restoration and be a key part of a fast-growing team.

Monday through Friday 8am-5pm
40 hours per week with OT potential