In-Office Case Manager — Personal Injury Support

Morgan & Morgan, P.A.; Phoenix (AZ); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k)

Paid Time Off

Paid Holidays

Job summary

Morgan & Morgan, P.A. in Phoenix seeks a dedicated Case Manager to support attorneys in a fast-paced personal injury practice. You’ll coordinate client communications, assemble documents, and help develop settlements while maintaining meticulous file organization and deadlines.

The role is on-site, requiring strong writing, multi-tasking, and teamwork. Ideal candidates bring experience in personal injury case management or legal support, proficiency with MS Word, Excel, and Outlook, and a

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
• Strong writing and communication skills along with attention to detail.
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.
• This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Job description

Morgan & Morgan, P.A. in Phoenix seeks a dedicated Case Manager to support attorneys in a fast-paced personal injury practice. You’ll coordinate client communications, assemble documents, and help develop settlements while maintaining meticulous file organization and deadlines.

The role is on-site, requiring strong writing, multi-tasking, and teamwork. Ideal candidates bring experience in personal injury case management or legal support, proficiency with MS Word, Excel, and Outlook, and a