In-Office Banking CSR: Elevate Customer Experience

WesBanco Bank, Inc.; Elizabethtown (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank, Inc. in Elizabethtown, Kentucky, is seeking a Customer Service Representative to work 100% in-office at Ring Road Banking Center. The CSR will handle customer transactions, identify referral opportunities, and deliver strong service while maintaining security and accuracy.

The role requires a high school diploma and cash handling experience. The successful candidate will develop knowledge of WesBanco products, assist customers with transactions, and support banking center

Qualifications

• High school diploma or GED required.
• Cash handling and customer service experience preferred.

Responsibilities

• Accepts and accurately processes all financial service transactions.
• Identify referral opportunities.
• Provide excellent customer service as the first point of contact for clients.
• Maintain cash drawer and balance cash handling procedures.
• Operate within security and audit procedures.
• Develop working knowledge of WesBanco products and services.

Skills

Cash handling

Customer service

Outlook 365

Multi-tasking

Communication

Education

High school diploma or GED

Tools

Banking Software

Job description

WesBanco Bank, Inc. in Elizabethtown, Kentucky, is seeking a Customer Service Representative to work 100% in-office at Ring Road Banking Center. The CSR will handle customer transactions, identify referral opportunities, and deliver strong service while maintaining security and accuracy.

The role requires a high school diploma and cash handling experience. The successful candidate will develop knowledge of WesBanco products, assist customers with transactions, and support banking center