In-Office Banking Center Customer Advocate

WesBanco; Waldorf (MD); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

401(k) with employer match

Paid time off (PTO)

Health benefits

Job summary

WesBanco is hiring a Customer Service Advisor in Waldorf, MD. This in-office position focuses on delivering excellent customer service, handling deposits and transactions, and proactively promoting WesBanco products and services to individuals and businesses.

The role includes outbound outreach to onboard customers and build relationships with internal partners. Candidates should have strong communication, sales awareness, and the ability to balance exceptional service with security and policy

Qualifications

• Experience in customer service and sales-focused roles.
• Ability to initiate outbound calls and promote products.

Responsibilities

• Open new deposit accounts and process transactions.
• Provide excellent customer service and identify sales opportunities.
• Refer customers to bank partners for products and services.
• Support daily banking center operations and security procedures.
• Communicate with team to meet goals and maintain service standards.

Skills

Customer Service

Sales

Outbound calling

Relationship building

Education

High School Diploma

Job description

WesBanco is hiring a Customer Service Advisor in Waldorf, MD. This in-office position focuses on delivering excellent customer service, handling deposits and transactions, and proactively promoting WesBanco products and services to individuals and businesses.

The role includes outbound outreach to onboard customers and build relationships with internal partners. Candidates should have strong communication, sales awareness, and the ability to balance exceptional service with security and policy