In-Office Auto Insurance Sales Pro (Bilingual Helpful)

Fred Loya Insurance Agency; Paramount (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading insurance agency as a Customer Service Representative. In this entry-level position, you will sell and service auto insurance policies while providing excellent customer support. The role requires strong communication skills and computer literacy. Ideal for bilingual candidates, offering full-time hours with flexible scheduling options.

Qualifications

• Must have a High School Diploma.
• Customer service experience is helpful.
• Bilingual is a plus.

Responsibilities

• Sell new auto insurance policies and renew existing ones.
• Provide courteous service and answer policy questions.
• Assist in marketing for new business development.

Skills

Computer literacy

Bilingual (English/Spanish)

Excellent communication skills

Customer service experience

Education

High School Diploma

Job description

Brief Description

Customer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.

Brief Description

Customer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.

Requirements

Qualifications/Requirements

Computer literate desired from basic to intermediate skills

Bilingual (English/Spanish) is helpful

Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers

Must pass state licensing requirements

Flexible schedule

Reliable transportation

Education/Training/Experience

High School Diploma

Previous customer service experience is helpful

Summary

Essential Duties and Responsibilities

Sales

Provides professional, courteous service to internal and external customers

Answers any questions regarding customer’s policy

Accept payments and process transactions

Identify any potential needs the customer may have regarding their policy

Follow up with customers on quotes, renewals, and cancellations

Involved with marketing initiatives for new business development on an as-needed basis

Maintain a neat and clean work area and office

FNOL’s (vehicle inspections)

Taking vehicle pictures (squatting, bending, flexing required)

Bank run deposits

Position is full time

Other duties as assigned