In-Office Auto Insurance Sales Pro

Fred Loya Insurance Agency; Oklahoma City (OK); On-site; USD 30,000 - 45,000; Full time

Job summary

A well-known insurance provider is seeking a Customer Service Representative for their Oklahoma City office. The role involves selling new auto insurance policies, renewing existing ones, and providing excellent customer service. Candidates should have a high school diploma and good communication skills. This is a full-time entry-level position offering opportunities for career growth.

Qualifications

• Must pass state licensing requirements.
• Previous customer service experience is helpful.

Responsibilities

• Provide professional, courteous service to customers.
• Answer questions regarding policies.
• Accept payments and process transactions.
• Identify customer needs regarding their policies.
• Follow up on quotes, renewals, and cancellations.
• Participate in marketing initiatives for new business.
• Maintain a neat work area and office.
• Perform FNOLs (vehicle inspections).
• Handle bank deposits.

Skills

Computer literacy

Bilingual (English/Spanish)

Excellent communication skills

Customer experience

Education

High School Diploma

Job description

Brief Description

Customer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.

Brief Description

Customer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.

Requirements

Qualifications/Requirements

Computer literate desired from basic to intermediate skills

Bilingual (English/Spanish) is helpful

Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers

Must pass state licensing requirements

Flexible schedule

Reliable transportation

Education/Training/Experience

High School Diploma

Previous customer service experience is helpful

Summary

Essential Duties and Responsibilities

Sales

Provides professional, courteous service to internal and external customers

Answers any questions regarding customer’s policy

Accept payments and process transactions

Identify any potential needs the customer may have regarding their policy

Follow up with customers on quotes, renewals, and cancellations

Involved with marketing initiatives for new business development on an as-needed basis

Maintain a neat and clean work area and office

FNOL’s (vehicle inspections)

Taking vehicle pictures (squatting, bending, flexing required)

Bank run deposits

Position is full time

Other duties as assigned