In-Office Administrative Specialist: Data & Mail Processing

Nelnet, Inc.; Oklahoma; On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

FSA

401K

Tuition reimbursement

Employee stock purchase program

Job summary

Nelnet, Inc. is seeking an in-office Administrative Support role to handle document services, data entry, and routine office tasks at its Nelnet Center. The position requires attention to detail, data integrity, and the ability to route mail and documents to the correct department.

Starting pay for this role is $16.50/hour. Associate's degree is preferred, with 2 years of customer service or office experience and basic Microsoft applications knowledge forming the core qualifications.

Qualifications

• 2 years of customer service experience, general office experience, or data entry preferred.
• Knowledge of Loan Servicing and/or Originations systems preferred.
• Basic understanding of Microsoft applications.

Responsibilities

• Commit to Performance Based Organization (PBO) & Easy to Do Business with (ETDBW) philosophy.
• Contribute to Continuous Process Improvement.
• Ensure integrity of data and information.
• Perform quality control functions.
• Update information on accounts in the Loan Servicing and/or Originations systems.
• Process Incoming Mail and Emails; Open, Sort, Scan, and route to the correct business line.
• Perform other routine in office tasks to support team members.
• Manually track tasks assigned.

Skills

Customer service

Data entry

MS Office

Loan Servicing knowledge

Education

Associate's degree preferred

Tools

Loan Servicing systems

Originations systems

Job description

Nelnet, Inc. is seeking an in-office Administrative Support role to handle document services, data entry, and routine office tasks at its Nelnet Center. The position requires attention to detail, data integrity, and the ability to route mail and documents to the correct department.

Starting pay for this role is $16.50/hour. Associate's degree is preferred, with 2 years of customer service or office experience and basic Microsoft applications knowledge forming the core qualifications.