In-House Marketing Coordinator - Highland Inn

Hyatt Corporation; Carmel-by-the-Sea (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Uncapped earnings potential

Credit Union Membership

Tuition reimbursement

Counseling & family support

Growth and development opportunities

Job summary

Hyatt Vacation Ownership in Carmel, CA is seeking an In-House Marketing Coordinator/Vacation Sales Concierge to join our Sales & Marketing team. This role supports Owners and guests with experiences and events to create memorable vacation memories.

You will schedule sales presentations, provide excellent service to exceed goals, ensure eligibility, and use persuasive techniques to maximize revenue while maintaining loyalty. Availability to work weekends is required.

Qualifications

• Sales or customer service experience is required.
• Concierge or sales experience is preferred.

Responsibilities

• Schedules sales presentations and manages customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures Guests attending a sales presentation meet eligibility requirements and are open to learning about products and services.
• Uses persuasive techniques to maximize revenue while maintaining guest loyalty.
• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Follow company policies and safety procedures.

Skills

Sales

Customer service

Job description

Close Inclusive Collection Job Postings Notification

In-House Marketing Coordinator - Highland Inn

US - CA - Carmel

Summary

Are you looking for a place where meaningful moments are made together?

Our Hyatt Vacation Club at Highlands Inn location in Carmel, CA is looking for an In-House Marketing Coordinator/ Vacation Sales Concierge to join their Sales & Marketing team.

Schedule: Full-time/5 days per week, must be open to work weekends

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As an In-House Marketing Coordinator, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities

As a Coordinator Marketing In House, a typical day will include:

Schedules sales presentations and manages customer expectations.

Provides the highest level of service to exceed budgeted sales presentations and volume production goals.

Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.

Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards:

Welcome and greet guests; anticipate and address their needs.

Interact with colleagues and guests professionally and promptly.

Contribute to team goals.

Always follow company policies and safety procedures.

To Become a Coordinator Marketing In House:

Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

Available to work various shifts, holidays, and weekends.

Concierge, and/or sales experience preferred.

Position may require background and drug screening, in accordance with state and local requirements.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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