In-Home Tech Install & Setup Specialist

Best Buy; Naples (FL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Leave of absence options

Incentive pay

Job summary

Best Buy in Naples, FL is seeking an In-Home Installation Technician to deliver, install, integrate and troubleshoot home theater, computing, smart home and networking products in customers' homes. You'll advise customers on solutions for their lifestyles, partner with Geek Squad Agents and service partners, and ensure a seamless experience while maintaining safety standards.

Experience required includes at least 6 months in consumer electronics delivery/installation and customer service;

Qualifications

• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience
• 6 months of customer service experience

Responsibilities

• Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services
• Provide a variety of fulfillment duties including delivery, installation, integration, networking and troubleshooting consumer electronics devices
• Take the lead on two-person jobs and perform other work alone
• Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines
• Must be at least 21 years old
• Must have current, valid driver's license and maintain a driving record which meets Best Buy safety standards
• Ability to acquire and maintain any state or local licensing, as required to perform job effectively within 90 days of hire
• Ability to lift weight up to 75 pounds with or without reasonable accommodation and up to 150 pounds as part of a team with or without reasonable accommodation
• Ability to lift weight up to 250 pounds as part of a team with the support tools such as harnesses or lifts
• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience
• 6 months of customer service experience

Job description

Best Buy in Naples, FL is seeking an In-Home Installation Technician to deliver, install, integrate and troubleshoot home theater, computing, smart home and networking products in customers' homes. You'll advise customers on solutions for their lifestyles, partner with Geek Squad Agents and service partners, and ensure a seamless experience while maintaining safety standards.

Experience required includes at least 6 months in consumer electronics delivery/installation and customer service;