Home Tech Install & Setup Specialist

Best Buy; Hilliard (OH); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Well-being support

Job summary

Best Buy In-Home Installation Technician will deliver, install, integrate, and troubleshoot consumer electronics in customers’ homes, including home theater, computing, smart home and networking solutions.

You’ll assess customers’ lifestyles, propose tailored technology solutions, and collaborate with Geek Squad Agents, service partners, and store teams to drive outcomes aligned with Best Buy’s goals.

Qualifications

• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience.
• 6 months of customer service experience.
• Must be at least 21 years old.
• Must have current, valid driver’s license and maintain a driving record which meets Best Buy safety standards.
• Ability to lift weight up to 75 pounds with or without reasonable accommodation and up to 150 pounds as part of a team with or without reasonable accommodation.
• Ability to lift weight up to 250 pounds as part of a team with the support tools such as harnesses or lifts.

Responsibilities

• Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services
• Provide a variety of fulfillment duties including delivery, installation, integration, networking and troubleshooting consumer electronics devices
• Take the lead on two-person jobs and perform other work alone
• Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines

Skills

Customer service

Troubleshooting

Delivery experience

Teamwork

Communication

Job description

Best Buy In-Home Installation Technician will deliver, install, integrate, and troubleshoot consumer electronics in customers’ homes, including home theater, computing, smart home and networking solutions.

You’ll assess customers’ lifestyles, propose tailored technology solutions, and collaborate with Geek Squad Agents, service partners, and store teams to drive outcomes aligned with Best Buy’s goals.