In-Home Sales & Tech Support (Part Time)

Asurion; Blue Ash (OH); On-site; USD 23,000 - 35,000; Part time

Benefits offered by this job

Base hourly rate guaranteed

Uncapped sales commissions

Mileage reimbursement

$35 monthly phone stipend

3 weeks paid training

Job summary

Asurion in Blue Ash, Ohio, is looking for an In-Home Sales & Tech Support representative. This part-time role involves daily customer interactions within their homes, emphasizing a hands-on approach to sales and exceptional customer service. You’ll benefit from three weeks of paid training and earn uncapped commissions based on performance. Ideal for those who enjoy people interactions and want to grow in the tech sales industry.

The position offers a guaranteed base hourly rate, mileage reimbursement, and a monthly phone stipend. Flexibility is key, with work hours scheduled primarily in the evenings, making it perfect for evening-oriented individuals.

Qualifications

• Valid driver's license and satisfactory driving record with at least 1 year of driving experience.
• Personal vehicle required with maximum expected travel distance of 120 miles one-way.
• Efficient, adaptable, and persuasive communication skills are essential.
• Comfortable working around household pets.

Responsibilities

• Meet customers in-home and provide exceptional customer service.
• Utilize expertise to address and resolve customers’ tech issues.
• Offer tailored solutions to meet customer needs.

Skills

Sales environment

Effective communication

Negotiation skills

Adaptability

Goal-oriented

Job description

This is a local, in-home field role requiring daily travel to customer residences – not Remote. $23.00/hr. + mileage reimbursement + phone stipend + sales commission

Part‑Time Schedule: 5 evenings a week – Hours: 4:05pm to 9:00pm

About the Role

We’re looking for In‑Home Sales & Tech Support to work during our busiest hours. This is an entry‑level role, ideal for someone starting their career who enjoys talking to people and wants hands‑on sales experience.

As In‑Home Sales & Tech Support, you’ll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You’ll start with paid training to prepare you to work independently in the field.

You’ll learn our products and gain hands‑on sales experience while building skills in communication, negotiation, and problem‑solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech‑savvy.

Responsibilities

In the field, you’ll consistently put the Serve, Solve, Sell™ model into action by:

• Serve:
  • Meet customers in‑home, in‑office, or wherever they are. Asurion will pre‑schedule customer interactions so you can meet and surpass your sales targets.
  • Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
• Solve:
  • Utilize your expertise to address and resolve customers’ tech issues, providing an understandable solution regardless of their tech knowledge.
  • Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
• Sell:
  • Leverage Asurion’s growing range of products to offer tailored solutions to customers.
  • Listen actively to identify customer needs and position products uniquely to meet those needs.
  • Use strong negotiation and communication skills to make smooth pivots and close sales.

Qualifications

• Comfortable working in a sales environment with set targets.
• Valid driver’s license and satisfactory driving record with at least 1 year of driving experience.
• Proof of valid car insurance (excluding Manhattan).
• Personal vehicle (excluding motorcycles). Maximum expected travel distance is 120 miles, one‑way.
• Work a varied 5‑day week schedule that may include evenings, weekends, and holidays.
• Personal cellphone to stay connected during the job.
• Comfortable working around household pets.
• Efficient, adaptable, goal‑oriented, and persuasive communication skills.
• Open‑minded with a passion for learning a wide range of skills that apply to many career paths.
• Naturally outgoing individual who thrives in human interaction.
• Note: Work hours may vary based on business needs and market demand. Flexibility may be required.

Benefits & Perks

• Base hourly rate is guaranteed for all hours worked and paid bi‑weekly. Earned pay can now be accessed early.
• Uncapped commissions based on your sales performance paid bi‑weekly.
• Mileage reimbursement based on IRS guidelines paid weekly.
• $35 phone stipend paid monthly.
• 3 weeks paid training where your success is our top priority.

Get to Know Us

Asurion is a global tech solutions industry leader that creates a work culture where employees feel valued. Our products and services help 350M+ customers worldwide. Through interactions with customers, our experts demonstrate integrity in serving, solving, and selling while listening to customer needs, providing accurate information, and conducting themselves consistently with Asurion’s values.

Health and Safety Measures

At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience, and we work hard to ensure all employees feel safe doing their work.