In-Home Sales & Tech Support (Part Time)

Asurion; Cleveland (OH); On-site; USD 39,950,400 - 45,460,800; Part time

Benefits offered by this job

Mileage reimbursement

Phone stipend

Sales commissions

Three weeks paid training

Job summary

Asurion is seeking an In‑Home Sales & Tech Support representative in Ohio. This entry‑level role involves meeting customers at their homes or offices, handling hands‑on sales, and providing practical tech assistance.

You’ll train to work independently, with paid onboarding and opportunities to grow in a dynamic field sales environment. You’ll operate on a part‑time schedule with evenings and weekends as needed, earning an hourly base rate plus unlimited commissions, mileage reimbursement, and a

Qualifications

• Comfortable working in a sales environment with set targets.
• A valid driver’s license and satisfactory driving record with at least one year of driving experience.
• Proof of valid car insurance (excluding Manhattan).
• A personal vehicle (motorcycles excluded). Customer service appointments are located around the inventory warehouse, with a maximum expected one‑way travel distance of 120 miles.
• Work a varied 5‑day week schedule designed to meet customers on their timeline, including evenings, weekends, and holidays.
• A personal cellphone to stay connected while on the job.
• Comfortable working around household pets.
• Efficient, adaptable, goal‑oriented, and persuasive communication skills.
• Open‑minded with a passion for learning a wide range of skills useful across various career paths.
• Outgoing individual who thrives in human interaction.
• Work hours may vary based on business needs and market demand; flexibility may be required.

Responsibilities

• Meet customers in‑home, in‑office, or wherever they are as pre‑scheduled by Asurion to meet targets.
• Provide exceptional customer service throughout the entire interaction, prioritizing the customer.
• Address and resolve customers’ tech issues with understandable solutions, ensuring a usable resolution.
• Leverage Asurion’s product range to offer tailored solutions and close sales.
• Listen to identify customer needs and position products to meet those needs with strong negotiation.

Skills

Sales environment

Driver's license

Personal vehicle

5-day week

Communication skills

Adaptability

Pet-friendly

Customer focus

Time management

Flexibility

Job description

$23.00/hr. + mileage reimbursement + phone stipend + sales commission

Part-Time

Schedule

Schedule details:

• Standard 5-day schedule (Monday–Friday) from 4:05 PM to 9:00 PM (end time may vary based on customer needs).
• Flexible 4+ day schedule may be available in select markets. Under this option you must provide at least 25 hours of availability each week across at least 4 days, with at least one weekend day (Saturday or Sunday). Shifts are scheduled between 12:05 PM and 9:00 PM, and you may start as late as 4:00 PM but must be available until 9:00 PM on your scheduled days.
• Schedule availability is essential for this role.

About the Role

We are looking for an In‑Home Sales & Tech Support to work during our busiest hours. This is an entry‑level role ideal for someone starting their career who enjoys talking to people and wants hands‑on sales experience.

Responsibilities

As a Field Sales Representative you will help customers through our Serve, Solve, Sell™ approach. You’ll start with paid training to prepare you to work independently in the field.

• Serve:
  • Meet customers in‑home, in‑office, or wherever they are. Asurion will pre‑schedule customer interactions to help you meet and surpass sales targets.
  • Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
• Solve:
  • Utilize your expertise to address and resolve customers’ tech issues with understandable solutions, regardless of their tech knowledge.
  • Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
• Sell:
  • Leverage Asurion’s growing range of products to offer tailored solutions to customers.
  • Listen actively to identify customer needs and position products uniquely to meet those needs.
  • Use strong negotiation and communication skills to close sales.

Qualifications

• Comfortable working in a sales environment with set targets.
• A valid driver’s license and satisfactory driving record with at least one year of driving experience.
• Proof of valid car insurance (excluding Manhattan).
• A personal vehicle (motorcycles excluded). Customer service appointments are located around the inventory warehouse, with a maximum expected one‑way travel distance of 120 miles.
• Work a varied 5‑day week schedule designed to meet customers on their timeline, including evenings, weekends, and holidays.
• A personal cellphone to stay connected while on the job.
• Comfortable working around household pets.
• Efficient, adaptable, goal‑oriented, and persuasive communication skills.
• Open‑minded with a passion for learning a wide range of skills useful across various career paths.
• Outgoing individual who thrives in human interaction.
• Work hours may vary based on business needs and market demand; flexibility may be required.

Benefits

• Base hourly rate guaranteed for all hours worked and paid bi‑weekly (earned pay can be accessed early).
• Uncapped commissions based on sales performance paid bi‑weekly.
• Mileage reimbursement based on IRS guidelines paid weekly.
• $35 phone stipend paid monthly.
• Three weeks paid training.

Health and Safety Measures

At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience, and we work hard to ensure all employees feel safe while doing their work.