In-Home Sales & Tech Support (Part Time)

Asurion; San Francisco (CA); On-site; USD 38,572 - 45,460; Part time

Benefits offered by this job

Mileage reimbursement

Phone stipend

Uncapped commissions

Base hourly pay guaranteed

Job summary

Asurion in San Francisco seeks an In‑Home Sales & Tech Support representative for a part‑time role requiring daily travel to customer residences. Compensations include $28.70 hourly plus mileage reimbursement, phone stipend, and sales commissions. Afternoon and evening availability is required.

The position offers a paid training period and focuses on developing hands‑on sales experience, product knowledge, and customer service skills in a local home‑visit setting.

Qualifications

• Comfortable working in a sales environment with set targets.
• A valid driver’s license and satisfactory driving record with at least 1 year driving experience.
• Personal vehicle required; car insurance (excluding Manhattan).
• Able to work a varied 5‑day week including evenings, weekends and holidays.

Responsibilities

• Meet customers in‑home, in‑office, or wherever they are and work toward meeting sales targets.
• Provide exceptional customer service and resolve tech issues to customers’ satisfaction.
• Learn Asurion’s products and gain hands‑on sales experience while building communication and negotiation skills.

Skills

Persuasive communication

Customer service

Outgoing personality

Adaptability

Job description

Job Summary

This is a local, in‑home field role requiring daily travel to customer residences – not Remote. The pay rate is $28.70 hourly plus mileage reimbursement, phone stipend, and sales commission. This is a part‑time role with afternoon and evening availability required.

Schedule

Most positions follow a standard 5‑day schedule from 4:05 PM to 9:00 PM (end time may vary based on customer needs). In select markets a flexible 4+ day schedule may be available:

• Under this option, you must provide 25 hours of availability each week across at least 4 days, and at least 1 day must be a weekend (Saturday or Sunday). Shifts are scheduled between 12:05 PM and 9:00 PM. You may start as late as 4:00 PM, but you must be available to work until 9:00 PM on your scheduled days.
• If the flexible option is available in your market, you may choose between the two schedules.
• Schedule availability is essential for this role. Please review the schedule details above before applying.

About the Role

We’re looking for an In‑Home Sales & Tech Support to work during our busiest hours. This is an entry‑level role, ideal for someone starting their career, who enjoys talking to people and wants hands‑on sales experience.

Key Responsibilities

As a Field Sales Representative, you’ll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You’ll start with paid training to prepare you to work independently in the field. You’ll learn our products and gain hands‑on sales experience while building skills in communication, negotiation, and problem‑solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech‑savvy.

• Serve: Meet customers in‑home, in‑office, or wherever they are. Asurion will pre‑schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets. Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
• Solve: Utilize your expertise to address and resolve customers’ tech issues, providing an understandable solution regardless of their tech knowledge. Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
• Sell: Leverage Asurion’s growing range of products to offer tailored solutions to customers. Listen actively to identify customer needs and position products uniquely to meet those needs. Use strong negotiation and communications skills – you know how to make a smooth pivot and are highly motivated to get it right and make the appropriate sale.

Required Qualifications

• Comfortable working in a sales environment with set targets.
• A valid driver’s license and satisfactory driving record with at least 1 year driving experience.
• Proof of valid car insurance (excluded: Manhattan). A personal vehicle (excluding motorcycles) is required. Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse, with a maximum expected travel distance of 120 miles, one‑way.
• Work a varied 5‑day week schedule designed to meet customers on their timeline – this will include evenings, weekends and holidays.
• A personal cellphone to keep in the know while on the job.
• Must be comfortable working around household pets.
• Efficient, adaptable, goal‑oriented and persuasive communication skills.
• Open‑minded with a passion for learning a wide range of skills that will carry through a variety of career paths.
• Naturally outgoing individual who thrives in human interaction.

Benefits and Perks

• Base hourly rate guaranteed for all hours worked and paid bi‑weekly. Earned pay can now be accessed early!
• Uncapped commissions based on your sales performance paid bi‑weekly.
• Mileage reimbursement based on IRS guidelines paid weekly.
• 35 dollar phone stipend paid monthly.
• Three weeks paid training where your success is our top priority.

About Asurion

Click to see our day‑in‑the‑life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350 M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion’s values.

Health and Safety Measures

At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. We work hard to ensure all employees feel safe doing their work.