In-Home Sales Manager

Aksarben Heating, Air Conditioning, Plumbing; Lexington (KY); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Insurance after 31 days

Low-cost medical insurance

Dental and vision insurance

HSA / FSA options

401(k) with company match

Paid time off

Company-paid life insurance

Take-home company vehicle

Job summary

Comfort Heating & Air Conditioning is seeking an experienced Sales Manager to lead the In-Home HVAC Sales Advisors and drive revenue through system replacements and upgrades. You will train and coach a field team, manage performance metrics, and collaborate with installers and service teams to ensure a seamless customer experience from sale to completion.

The role requires a strong track record in in-home sales management, HVAC knowledge a plus, and a results-driven leadership style focused on

Qualifications

• Minimum 3 years of in-home sales management experience, preferably in HVAC or home improvement sectors.
• Experience leading residential in-home sales teams through full sales cycles.
• Knowledge of HVAC products and systems is a plus but not required.
• Strong organizational, analytical, and problem-solving skills.
• Metric-driven with focus on sales performance and measurable results.
• Excellent leadership and coaching abilities with accountability mindset.

Responsibilities

• Lead, train, and manage a team of In-Home HVAC Sales Advisors.
• Drive revenue growth, conversion, and sales results across residential opportunities.
• Coach advisors on solution-based selling and needs assessments.
• Go into the field with advisors to train and assist in closing sales.
• Monitor and improve key sales metrics such as closing ratios and average ticket.
• Collaborate with installation, service, and operations teams to ensure a smooth customer experience.
• Recruit, hire, and develop high-performing in-home sales professionals.
• Lead weekly sales meetings and provide coaching on strategy, product knowledge, objections, and closing.
• Track and present sales reports to senior leadership.
• Create a culture of accountability, teamwork, and exceptional customer service.

Skills

In-home sales management

Leadership

Sales coaching

CRM experience

Analytical skills

Microsoft Office proficiency

Tools

CRM software

Microsoft Office

Job description

Company Name

Comfort Heating & Air Conditioning

Overview

Pay: $95,000 – $105,000 per year (base + bonus/commission potential)

Comfort Heating & Air voted #1 location in ARS for Employee Satisfaction, by its employees!

It is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975. ARS delivers trusted home comfort solutions and top-quality service to homeowners every day.

We are seeking an experienced Sales Manager to lead and develop a team of In-Home HVAC Sales Advisors (Comfort Advisors). This role focuses on driving residential HVAC system replacement sales, heating and air conditioning upgrades, and home comfort solutions while coaching advisors to maximize performance and conversion.

What We Offer

• Insurance access after 31 days of employment

• Low-cost medical insurance (starting at ~$5/week)

• Dental and vision insurance options

• Health Savings Account (HSA) or Flexible Spending Account (FSA)

• 401(k) with company match

• Paid time off and holiday pay

• Company-paid life insurance

• Take-home company vehicle, gas card, and maintenance plan

Responsibilities

As aSales Manager overseeing In-Home Sales Advisors, you will lead the residential HVAC sales team and drive revenue growth through system replacement and upgrade opportunities.

• Lead, train, and manage a team of In-Home HVAC Sales Advisors (Comfort Advisors)

• Drive revenue growth, conversion performance, and overall sales results across residential and light commercial opportunities.

• Coach advisors on solution-based selling, customer needs assessments, product and service options, and presenting the right solutions for the home.

• Go out into the field with Comfort Advisors to train and assist in closing sales.
• Monitor and improve key sales metrics, including closing ratios, average ticket, revenue, lead performance, and individual advisor results.

• Collaborate with installation, service, and operations teams to ensure a smooth customer experience from initial sale through project completion.

• Recruit, hire, and develop high-performing in-home sales professionals.

• Lead weekly sales meetings and provide ongoing coaching around sales strategy, product knowledge, objection handling, closing techniques, and overall performance.
• Track and present accurate sales reports and performance metrics to senior leadership
• Create a culture of accountability, continuous improvement, teamwork, and exceptional customer service.

Qualifications

What You’ll Bring

• Minimum 3years of in-home sales management experience, preferable within HVAC, roofing, solar, home improvement/renovation, or other residential in-home service industries.

• Experience leading sales teams in a residential, in-home sales environment, with a strong understanding of the customer sales process from initial consultation through close.

• Knowledge of HVAC products, heating and air conditioning systems, system design, and installations is a plus, but not required.

• Strong organizational, analytical, and problem-solving skills

• Highly metric-driven mindset with focus on sales performance and measurable results.

• Proficiency with Microsoft Office; CRM experience preferred

• Strong math skills, including basic calculations related to pricing, measurements, and sales proposals. Geometry and HVAC load-related calculation experience is a plus, but not required.
• Excellent leadership and coaching skills, with the ability to develop, motivate, and hold accountable a high-performing sales team.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.