In-Home HVAC Comfort Advisor | Uncapped Commission

Test of Time Plumbing Heating Air & Electrical; Worcester (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Test of Time Plumbing Heating Air & Electrical is seeking an In-Home Comfort Advisor to meet with homeowners, assess HVAC needs, and guide tailored replacement solutions. You will educate customers on options, financing, and warranties while building trust and delivering a superior experience.

The role emphasizes a consultative sales approach, independence, and collaboration with installation and service teams to ensure customer satisfaction and referrals.

Qualifications

• Sales experience in HVAC, electrical, home services, construction, remodeling, or related industries.
• Valid driver's license and insurable driving record
• Strong customer service and communication skills
• Ability to present solutions professionally and confidently
• Demonstrated ability to work independently and manage multiple opportunities
• Strong computer and organizational skills

Responsibilities

• Meet with homeowners to evaluate HVAC system needs and comfort concerns
• Perform in-home consultations and system assessments
• Design and present customized replacement and upgrade solutions
• Educate customers on equipment options, energy efficiency, financing, and warranties
• Build rapport and trust through honest, transparent communication
• Follow up with customers and maintain a high level of responsiveness
• Generate and maintain referral opportunities through exceptional customer service
• Collaborate with installation, service, and office teams to ensure a smooth customer experience
• Maintain accurate records, proposals, and sales documentation
• Achieve individual sales goals while maintaining company standards and customer satisfaction

Job description

Test of Time Plumbing Heating Air & Electrical is seeking an In-Home Comfort Advisor to meet with homeowners, assess HVAC needs, and guide tailored replacement solutions. You will educate customers on options, financing, and warranties while building trust and delivering a superior experience.

The role emphasizes a consultative sales approach, independence, and collaboration with installation and service teams to ensure customer satisfaction and referrals.