In-Home Garden Design Lead

Terrain; Massachusetts; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Employee discounts

Job summary

Terrain is seeking an in-store Design Services In-Home Artisan Lead in Wayland, MA. You will partner with the Design Manager to create container and garden design projects in-store, off-site, and in private residences, guiding the Design Services Artisan team with expert craft and customer care.

You’ll translate trends into brand-appropriate designs, deliver personalized service, and manage client design files while maintaining schedule, budgets, and store standards.

Qualifications

• Experience in horticulture and floral design.
• Art and design background.
• Ability to lift in excess of 50lbs.
• Must be willing and able to work outside in all weather conditions.
• Ability to work flexible hours to meet the needs of the retail design business and off-site design projects.

Responsibilities

• Actively participates in upholding the retail service environment by delivering thoughtful, personalized service that exceeds customer expectations and builds authentic, lasting relationships; creates memorable experiences by championing Terrain standards in store and off site.
• Understands Terrain concepts and partners with clients to create a cohesive environment through compelling containers installations and garden design projects.
• Exhibits an understanding of and interest in home and garden trends in art, style, color, and design; translates trends and customer needs into brand appropriate designs.
• Takes initiative and works productively solo or within a team to achieve design goals; actively participates in daily meetings and shares relevant information regarding plant design projects.
• Builds and maintains productive partnerships with members of the store and design team contributing to a culture of strong communication and teamwork; is open and responsive to feedback.
• Operates as an expert and resource for Design Service Artisans when projects or workload require problem-solving or reprioritization.
• Communicates daily with the Design Manager on client consultations, design details, and project updates; manages client design file and ensures prompt customer communication with project inquiries.

Skills

Horticulture

Floral design

Job description

Terrain is seeking an in-store Design Services In-Home Artisan Lead in Wayland, MA. You will partner with the Design Manager to create container and garden design projects in-store, off-site, and in private residences, guiding the Design Services Artisan team with expert craft and customer care.

You’ll translate trends into brand-appropriate designs, deliver personalized service, and manage client design files while maintaining schedule, budgets, and store standards.