In-Home Furniture Repair Technician

RH; Columbus (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

RH is seeking an In-Home Furniture Repair Technician to repair furniture and accessories to RH quality standards in clients’ homes within a defined territory. This client-facing role emphasizes delivering first-class service through excellent communication and relationship-building with customers in their homes, RH Galleries, and Home Delivery Centers.

Successful candidates will repair wood, leather, fabric, coatings, and finishes, and must pass background checks.

Qualifications

• Teamwork and customer service oriented.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment.
• Attention to detail and ownership of tasks.

Responsibilities

• Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers.
• Maintain a clean, neat, and orderly work area.
• Promote a safe working environment.
• Provide quality assurance and quality control feedback.
• Exhibit flexibility and adaptability to changing job requirements.

Skills

Teamwork

Communication

Problem-solving

Attention to detail

Job description

As the In-Home Furniture Repair Technician, you will repair products in RH’s broad assortment of furniture and accessories to ensure they meet our quality standards. This role is client-facing including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs every day
• Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers
• Maintain a clean, neat, and orderly work area
• Promote a safe working environment
• Provide quality assurance and quality control feedback
• Exhibit flexibility and adaptability to changing job requirements

OUR REQUIREMENTS

• Sense of teamwork, ownership, urgency, and attention to detail in your work
• Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods
• Outstanding communication & problem-solving skills to provide first-class customer service
• Ability to work in a fast-paced challenging environment
• Ability to visit clients in assigned geographic territory
• Must pass a background check, drug screen and MVR

PHYSICAL REQUIREMENTS

• Ability to lift and mobilize items from at least 75 lbs.