In-Home Furniture Repair Technician

RH; Boston (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

RH is seeking an In-Home Furniture Repair Technician in Boston, Massachusetts. This client-facing role involves repairing a wide assortment of furniture and maintaining high quality standards. You will be required to visit clients in their homes, providing first-class service. Ideal candidates will have strong communication skills and the ability to manage repairs on various materials. The position requires physical capability to lift items weighing at least 75 lbs. A background check and drug screening are mandatory.

Qualifications

• Ability to do touch up repairs on wood, leather, and fabric.
• Knowledge of coatings and finishes on various surfaces.
• Must pass a background check, drug screen, and MVR.

Responsibilities

• Repair furniture to first quality standards in customers' homes.
• Maintain a clean, neat, and orderly work area.
• Provide quality assurance and feedback.

Skills

Teamwork

Attention to detail

Communication skills

Problem-solving skills

Job description

As the In-Home Furniture Repair Technician, you will repair products in RH’s broad assortment of furniture and accessories to ensure they meet our quality standards. This role is client-facing including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs every day
• Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers
• Maintain a clean, neat, and orderly work area
• Promote a safe working environment
• Provide quality assurance and quality control feedback
• Exhibit flexibility and adaptability to changing job requirements

OUR REQUIREMENTS

• Sense of teamwork, ownership, urgency, and attention to detail in your work
• Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods
• Outstanding communication & problem-solving skills to provide first-class customer service
• Ability to work in a fast-paced challenging environment
• Ability to visit clients in assigned geographic territory
• Must pass a background check, drug screen and MVR

PHYSICAL REQUIREMENTS

• Ability to lift and mobilize items from at least 75 lbs.