In-Home Furniture Repair Technician

Restoration Hardware; Boston (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

A well-known furniture company is seeking an In-Home Furniture Repair Technician in Boston, MA. The role focuses on repairing furniture and accessories to ensure they meet quality standards while providing excellent service to clients. Responsibilities include repairing products at clients' homes and maintaining a clean work environment. Ideal candidates should have strong communication skills and a keen attention to detail. The position requires physical capability to lift heavy items and adaptability to different job conditions.

Qualifications

• Ability to perform touch up repairs on wood, leather, and fabric.
• Knowledge of finishes and coatings on various surfaces.
• Must be flexible and adaptable to changing job conditions.
• Must pass a background check, drug screen and MVR.

Responsibilities

• Repair furniture to first quality standards in customers' homes.
• Maintain a clean and orderly work area.
• Provide quality assurance and quality control feedback.
• Provide quality assurance and quality control feedback.
• Exhibit flexibility and adaptability to changing job requirements.

Skills

Teamwork

Attention to detail

Outstanding communication skills

Problem-solving skills

Attention to detail

Job description

As the In-Home Furniture Repair Technician, you will repair products in RH’s broad assortment of furniture and accessories to ensure they meet our quality standards. This role is client-facing, including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs every day
• Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers
• Maintain a clean, neat, and orderly work area
• Promote a safe working environment
• Provide quality assurance and quality control feedback
• Exhibit flexibility and adaptability to changing job requirements

OUR REQUIREMENTS

• Sense of teamwork, ownership, urgency, and attention to detail in your work
• Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods
• Outstanding communication & problem-solving skills to provide first-class customer service
• Ability to work in a fast-paced challenging environment
• Ability to visit clients in assigned geographic territory
• Must pass a background check, drug screen and MVR

PHYSICAL REQUIREMENTS

• Ability to lift and mobilize items from at least 75 lbs.