In‑Home Field Service Tech: Appliances & TV Repair

Hisense USA; Orlando (FL); On-site; USD 42,000 - 70,000; Full time

Job summary

Hisense USA is seeking a Field Service Technician to diagnose and repair televisions and home appliances at customers' homes. You will deliver courteous, professional service and complete accurate service reports via mobile apps.

The role emphasizes high-quality, first-time fixes and strong customer satisfaction, with ongoing training opportunities. The position requires US work authorization, a valid driver's license, and 3+ years in repair of electronics or appliances.

Qualifications

• Authorized to work in the United States.
• Valid driver's license with a clean driving record.
• At least 3 years of experience repairing televisions, major appliances, or consumer electronics.
• Knowledge of electrical and refrigeration systems preferred.
• Comfortable using smartphones, tablets, and service apps.

Responsibilities

• Diagnose, troubleshoot, and repair Hisense televisions and home appliances at customers' homes.
• Provide professional, courteous service to ensure a great customer experience.
• Complete service reports and parts requests accurately using mobile apps.
• Maintain high standards of service quality and first-time fix performance.
• Manage assigned service inventory and return defective parts as required.
• Participate in technical training programs and certification courses.
• Follow all company procedures, safety regulations, and industry best practices.

Skills

Troubleshooting

Customer service

Communication

Independent worker

EPA certification

Job description

Hisense USA is seeking a Field Service Technician to diagnose and repair televisions and home appliances at customers' homes. You will deliver courteous, professional service and complete accurate service reports via mobile apps.

The role emphasizes high-quality, first-time fixes and strong customer satisfaction, with ongoing training opportunities. The position requires US work authorization, a valid driver's license, and 3+ years in repair of electronics or appliances.