In-Home Family Support Specialist

Polk County (WI); Town of Balsam Lake (WI); On-site; USD 47,000 - 65,000; Full time

Job summary

Polk County in Wisconsin seeks a Family Support Worker to join the CPS/YJ team. The role emphasizes in-home parenting education, family engagement, and collaboration with social workers to strengthen families and support children and adolescents.

Responsibilities include planning behavior management, arranging visits, transportation to appointments, housing assistance, budgeting support, and community resource access. Evening/weekend flexibility may be required.

Qualifications

• Associate degree in human services, education, child development or related field(s).
• Combination of education and experience providing equivalent knowledge may be considered.
• Strong customer service background and ability to communicate clearly with clients and colleagues.
• Detail oriented with ability to maintain accurate records and documentation.
• Requires a valid Wisconsin Driver's license.

Responsibilities

• Provide in-home parenting education to families.
• Work with families on creating behavior management plans for children in their home.
• Arrange and supervise family interaction visits when children are placed outside the family home.
• Provide transportation to and from family interaction, community visits, or medical appointments when necessary.
• Provide budgeting assistance to families.
• Assist families in locating housing and filling out housing applications.
• Provide instruction in home maintenance and sanitation.
• Provide education and assistance in meal planning and nutrition.
• Assist families in locating employment and filling out applications.
• Help families locate and access community resources.
• Complete accurate and timely case documentation.
• Testify in Court, as needed.
• Teach parenting classes to families in home and group settings.
• Assist social worker in assessing family strengths and safety.
• Independently perform assessments and provide recommendations to family and team members.
• Participate as a team member to improve office efficiency and cooperation.

Skills

Customer service

Organizational skills

Written communication

Detail oriented

Education

Associate degree in human services

Education/experience equivalence

Job description

Polk County in Wisconsin seeks a Family Support Worker to join the CPS/YJ team. The role emphasizes in-home parenting education, family engagement, and collaboration with social workers to strengthen families and support children and adolescents.

Responsibilities include planning behavior management, arranging visits, transportation to appointments, housing assistance, budgeting support, and community resource access. Evening/weekend flexibility may be required.