In-Home Care Coordinator

Expertus Care; Columbia (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Expertus Care in Columbia, SC is seeking a Home Care Services Coordinator to oversee the day-to-day operations of our in-home care workforce and ensure every client receives reliable, individualized, high-quality care. This role combines caregiver recruitment, scheduling, staff leadership, quality assurance, care-plan oversight, training, compliance, and client satisfaction.

The ideal candidate is proactive, organized, dependable, and capable of building strong relationships with clients and

Qualifications

• Must have experience in home care, senior care, healthcare staffing, scheduling, or related leadership role.
• Strong communication and relationship-building with clients and caregivers.
• Ability to recruit, interview, hire, onboard, and support professional caregivers and CNAs.

Responsibilities

• Recruit, interview, hire, onboarding, and supporting Professional Caregivers and CNAs
• Manage caregiver schedules and coverage needs
• Match caregivers with clients based on skills, experience, and needs
• Participate in client intakes and support care plans
• Conduct quality-assurance and supervisory visits
• Review care documentation for accuracy and timeliness
• Coach caregivers and address performance or policy concerns
• Lead quarterly staff training focused on safety and quality
• Develop caregiver recognition initiatives
• Maintain compliant employee records
• Foster a culture of professionalism and compassionate care

Skills

Proactive

Organized

Dependable leader

Communication

Job description

About Expertus Care

Expertus Care is a locally owned and operated senior care company serving families throughout the Midlands of South Carolina. We are committed to providing consistent, dedicated, professional, and compassionate care while helping older adults and their families navigate the aging journey with confidence.

About the Position

The Home Care Services Coordinator oversees the day-to-day operations of our in-home care workforce and plays an important role in ensuring every client receives reliable, individualized, high-quality care.

This position combines caregiver recruitment, scheduling, staff leadership, quality assurance, care-plan oversight, training, compliance, and client satisfaction.

Key responsibilities include:

• Recruiting, interviewing, hiring, onboarding, and supporting Professional Caregivers and CNAs


• Managing caregiver schedules and proactively addressing call-outs and coverage needs


• Thoughtfully matching caregivers with clients based on skills, experience, personality, and care needs


• Participating in client intakes and supporting the development and implementation of individualized care plans


• Conducting regular quality-assurance and supervisory visits


• Reviewing care documentation and ensuring timely, accurate completion


• Coaching caregivers and addressing performance or policy concerns


• Conducting annual performance reviews and maintaining appropriate employee documentation


• Developing and leading quarterly staff training focused on safety, compliance, professionalism, and quality improvement


• Creating meaningful caregiver recognition and appreciation initiatives


• Maintaining compliant and up-to-date employee records


• Helping foster a culture of professionalism, accountability, teamwork, and compassionate care

Who We’re Looking For

The ideal candidate is a proactive, organized, dependable leader who communicates exceptionally well and understands that successful home care requires supporting both the client and the caregiver.

We’re looking for someone who can anticipate challenges, solve problems, hold others accountable, build strong relationships, and take genuine pride in maintaining a high standard of care.

Experience in home care, senior care, healthcare staffing, scheduling, or a related leadership role is strongly preferred.

Location: Columbia, South Carolina