In-Home Appliance Field Technician – Local Travel

Miele; Washington; On-site; USD 54,000 - 80,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Wellness discounts

Life and disability insurance

401k with company match

PTO + holidays

Gym membership discount

Employee Purchase Program

Wellness programs

Job summary

Miele is seeking a skilled Appliance Repair Technician in the Washington area to diagnose, troubleshoot and repair premium home appliances at customer locations.

You will travel locally, install and instruct customers on proper use, and maintain company vehicle and parts inventory. The role requires a valid driver's license, GED, basic plumbing/electrical knowledge, and strong communication in English; work is customer-facing and team-oriented. Competitive compensation and benefits apply.

Qualifications

• 100% local daily travel required
• A valid driver’s license
• Knowledge of basic plumbing and electrical skills
• Ability to read, write and comprehend English
• Ability to multi-task
• Ability to work professionally with colleagues and be a team player
• Ability to manage difficult customer situations
• Must be self-motivated, customer-oriented person with excellent communication skills

Responsibilities

• Travel to customer location to diagnose, troubleshoot and repair Miele equipment utilizing factory training, service manuals and computerized tools
• Level and adjust equipment to include plumbing, gas and electrical connections
• Install and instruct customers on the proper use of equipment
• Organization and upkeep of company provided vehicle (tools, test equipment, computers and other company items)
• Complete all service calls and warranty documentation in an accurate and timely manner
• Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required
• Maintain the delivery truck in safe and working order

Skills

Customer oriented

Excellent communication

Self-motivated

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Miele is seeking a skilled Appliance Repair Technician in the Washington area to diagnose, troubleshoot and repair premium home appliances at customer locations.

You will travel locally, install and instruct customers on proper use, and maintain company vehicle and parts inventory. The role requires a valid driver's license, GED, basic plumbing/electrical knowledge, and strong communication in English; work is customer-facing and team-oriented. Competitive compensation and benefits apply.