In Clinic Visit Facilitator- Primary Care Clinic

Fairview Health Services; North Branch (MN); Sur place; USD 21 000 - 31 000; Temps partiel

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision plans

Life insurance

Short-term disability

Long-term disability

PTO

Sick time

Tuition reimbursement

Retirement plan

Early access to earned wages

Résumé du poste

Fairview Health Services is seeking an In Clinic Visit Facilitator to support the Primary Care team in Chisago City, MN. This 0.65 FTE position requires coordinating patient readiness, assisting with rooming, and ensuring smooth patient-provider interactions, with occasional travel to North Branch.

Responsibilities include preparing patients, gathering health information, and coordinating follow-up appointments, using virtual visit tools as needed. Clinic hours are weekdays with no weekends.

Qualifications

• 1 year of customer service experience.
• Proficient with technology (computer hardware and programs, smart devices).
• Current nursing, medical, social work, psychology, or pharmacy student.
• Nursing Assistant, Emergency Medical Technician, Health Unit Coordinator program.

Responsabilités

• Prepare patients for appointments and ensure records are ready.
• Assist in rooming and gathering pertinent visit information.
• Prepare exam rooms and stock supplies.
• Support patient connection to provider and ensure a positive experience.
• Assist with visit wrap-up and scheduling follow-ups.
• Communicate effectively with patients, providers and health professionals.

Connaissances

Customer service

Tech-savvy

Formation

Healthcare student

Nursing assistant / EMT program

Outils

Epic Health Records

Description du poste

Job Overview

Fairview has an immediate opening for a In Clinic Visit Facilitator to join our Primary Care team at in Chisago City, MN This is a 0.65 FTE (52 hours per two week pay period), benefits-eligible opening. Clinic Hours of Operation are Monday–Thursday: 7:00AM–6:00PM and Friday: 7:00AM–5:00PM. NO WEEKENDS! This position will require traveling to our North Branch clinic as needed to support business needs.

Responsibilities

• Prepare patients for their appointments including communicating with patients in advance of their scheduled appointment as needed to ensure medical records are collected, received and available for visit if applicable.
• Assist in the rooming process at the time of the in person visit by collecting and documenting pertinent information such as the reason for their visit, patient reported medication review, vitals collection with automated vitals machine and applicable health questionnaires.
• Prepare exam rooms and stock supplies
• Supports the patient connection to the provider for the visit and serves as a resource ensuring a positive patient/provider experience.
• Completes visit wrap-up ensuring the after-visit summary is provided and patients are aware of recommendations for follow up. This may include assisting with scheduling and coordinating follow-up appointments.
• Communicates effectively with patients, providers and other health professionals, demonstrating comfort in person and with virtual technologies.

Required Qualifications

• 1 year of customer service experience
• Proficient with technology (computer hardware and programs, smart devices such as phones or tablets)

Preferred Qualifications

• Current nursing, medical, social work, psychology, or pharmacy student
• Successful completion of, Nursing Assistant, Emergency Medical Technician, Heath Unit Coordinator program
• Medical terminology
• Epic Health Records
• Telephonic customer experience
• Previously worked in a healthcare setting

  Benefit Overview

  Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

  Compensation Disclaimer

  An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

  EEO Statement

  EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status