In-Clinic Medical Assistant: TMS, Ketamine & Interventions

Apogee Behavioral Medicine PC; Hickory (NC); On-site; USD 48,000 - 60,000; Full time

Job summary

Apogee Behavioral Medicine PC is seeking an In-Clinic Medical Assistant (CMA, CNA, or EMT) to provide clinical support within the clinic. You will administer TMS, assist with injection clinics, supervise Spravato/Ketamine treatments, and manage prior authorizations for interventional psychiatric services.

Additionally, you will aid virtual medical assistants with patient communications, maintain EHR documentation, and coordinate with pharmacies and labs.

Qualifications

• Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), or Emergency Medical Technician (EMT) with at least 1 year of clinical experience.
• Skilled in providing clinical support services and patient care.
• Remote support capability and comfortable delivering virtual assistance.
• Willing to engage in diverse clinical tasks and provide necessary support.
• Collaborates effectively with multidisciplinary clinical teams.
• Ability to evaluate workflows and suggest improvements.
• Strong verbal and written communication skills.
• Flexible and able to multitask in a dynamic clinic.
• Commitment to achieving clinic objectives and high-quality patient care.

Responsibilities

• TMS Administration: Safely operate TMS equipment and deliver treatments as prescribed.
• Spravato & Ketamine Management: Oversee administration and monitoring during Spravato andKetamine treatments.
• Authorization Management: Handle prior authorization requirements for interventional psychiatric services.
• In-Office Psychiatric Services: Administer in-office psychiatric interventions and maintain quality care.
• EHR Management: Respond to patient messages, medication refills, and prescriptions in the EHR.
• Pharmacy Communications: Coordinate with pharmacies for medication inquiries and requests.
• Clinical Documentation: Manage clinical requests via fax and ensure thorough documentation.
• Patient Calls: Handle patient phone inquiries professionally.
• Lab Requests: Monitor and manage lab requests within clinical support operations.

Skills

CMA/CNA/EMT

Remote support

Team collaboration

Communication

Multitasking

Clinical documentation

Patient care

Adaptability

Workflow improvement

Job description

Apogee Behavioral Medicine PC is seeking an In-Clinic Medical Assistant (CMA, CNA, or EMT) to provide clinical support within the clinic. You will administer TMS, assist with injection clinics, supervise Spravato/Ketamine treatments, and manage prior authorizations for interventional psychiatric services.

Additionally, you will aid virtual medical assistants with patient communications, maintain EHR documentation, and coordinate with pharmacies and labs.