Medical Assistant: TMS & Ketamine Clinical Support

Turnwell Mental Health Network Inc; Billings (MT); Presencial; USD 37 000 - 52 000; Tempo integral

Resumo da oferta

Turnwell Mental Health Network is seeking a Medical Assistant for our outpatient psychiatric clinic. The MA will support clinical care across TMS, Spravato, IV Ketamine, and therapy services, while handling front desk tasks as needed.

You will take vitals, assist providers, manage documentation in the EHR, and ensure HIPAA compliance. Strong communication and multitasking abilities are required in a fast-paced environment.

Qualificações

• High school diploma or equivalent required; accredited MA program preferred.
• Certification CMA/RMA preferred or obtainable within timeframe.
• CPR/BLS certification required or obtainable before start date.
• Experience with EHR systems; psychiatric EHR a plus.
• Strong interpersonal and communication skills in mental health context.
• Ability to multitask in a clinical environment.

Responsabilidades

• Take and record patient vitals (BP, pulse, weight, temp) before visits.
• Escort patients to treatment rooms and ensure comfort and safety.
• Conduct TMS treatments as prescribed and supervised.
• Administer Spravato sessions per orders and monitor as required.
• Support IV Ketamine treatment sessions as directed by providers.
• Process medication refills and PA authorization routing.
• Serve as liaison between patients and providers; relay questions and updates.
• Respond to patient calls; triage and escalate when needed.
• Maintain documentation in EHR; ensure HIPAA compliance.
• Administer EKGs, blood draws and injections as requested.
• Support front desk: schedule appointments, greet patients, collect co-pays.
• Route faxes, voicemails, and portal messages; provide admin support.

Conhecimentos

Vital signs

EHR experience

Communication

Multitasking

Patient liaison

Attention to detail

Planned injections/meds administration

Formação académica

Medical Assistant program

CMA/RMA certification

CPR/BLS certification

Ferramentas

EHR systems

Descrição da oferta de emprego

Turnwell Mental Health Network is seeking a Medical Assistant for our outpatient psychiatric clinic. The MA will support clinical care across TMS, Spravato, IV Ketamine, and therapy services, while handling front desk tasks as needed.

You will take vitals, assist providers, manage documentation in the EHR, and ensure HIPAA compliance. Strong communication and multitasking abilities are required in a fast-paced environment.