In-Branch Relationship Banker | Customer Care & Sales

INB, National Association; Springfield (IL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

INB, N.A. in Springfield, IL seeks a Relationship Banker to deliver World-Class customer service and cross-sell banking products. You will guide customers through financial options, assist with accounts, and ensure accurate transaction handling.

The role requires strong communication, math, and teamwork skills, with responsibilities spanning daily branch operations and sales referrals.

Qualifications

• High school diploma or equivalent required; banking or teller experience or customer cross-sell preferred.

Responsibilities

• Serve as front-line customer ambassador and provide World-Class experience for customers.
• Educate customers on INB financial products and refer or sell matching solutions.
• Assist with account openings, management, and other banking needs.
• Process transactions accurately and maintain records and cash handling.
• Participate in branch sales and referral activities as directed.

Skills

Customer Service

Professionalism

Quality

Relationship Building

Language Skills

Mathematical Skills

Reasoning Ability

Computer Skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

INB, N.A. in Springfield, IL seeks a Relationship Banker to deliver World-Class customer service and cross-sell banking products. You will guide customers through financial options, assist with accounts, and ensure accurate transaction handling.

The role requires strong communication, math, and teamwork skills, with responsibilities spanning daily branch operations and sales referrals.