In-Branch Client Solutions Specialist

Bank of America; Wade Hampton (SC); On-site; USD 40,000 - 56,000; Full time

Job summary

Bank of America is seeking a frontline associate to engage clients in the lobby, educate them on self-service options, and assist with transactions. You will handle cash and build relationships to meet clients' financial goals, balancing client needs with bank guidelines.

The role requires strong communication, adaptability, and a willingness to work weekends and extended hours as needed, contributing to a top-tier client experience and regulatory compliance.

Qualifications

• Enthusiastic, self-starter with strong work ethic and results focus.
• Excellent communication and relationship-building skills.
• Willing to work weekends and extended hours as needed.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions.
• Processes cash transactions accurately and efficiently.
• Builds relationships to meet clients' financial needs and guides them to solutions.
• Drives the client experience while following laws and guidelines.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Management

Relationship Building

Sales Experience

Pipeline Management

Education

High School Diploma / GED

Bachelor's Degree or Finance/Business Associate

Job description

Bank of America is seeking a frontline associate to engage clients in the lobby, educate them on self-service options, and assist with transactions. You will handle cash and build relationships to meet clients' financial goals, balancing client needs with bank guidelines.

The role requires strong communication, adaptability, and a willingness to work weekends and extended hours as needed, contributing to a top-tier client experience and regulatory compliance.