Client Solutions Advisor - In-Branch Banking

Bank of America; St. Johns (AZ); On-site; USD 32,000 - 48,000; Full time

Job summary

Bank of America in the United States is seeking a Client Service Associate to engage clients in the lobby, assist with transactions using self-service tools, and educate customers on mobile and online banking. You will process cash, build relationships, and connect clients to banking solutions that meet their financial goals.

The role requires strong communication, reliability, and the ability to work weekends as needed.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates effectively to meet client needs and build relationships.
• Passion and drive to deliver a positive client experience in banking.

Responsibilities

• Executes risk culture and maintains operational excellence.
• Builds client relationships to meet financial needs.
• Follows processes and guidelines to comply with laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and cash responsibilities.

Skills

Customer focus

Communication

Problem solving

Relationship building

Time management

Cash handling

Education

High School Diploma

Job description

Bank of America in the United States is seeking a Client Service Associate to engage clients in the lobby, assist with transactions using self-service tools, and educate customers on mobile and online banking. You will process cash, build relationships, and connect clients to banking solutions that meet their financial goals.

The role requires strong communication, reliability, and the ability to work weekends as needed.