IMRF MEMBERSHIP SERVICES REPRESENTATIVE (VAUGHAN)

Fox Valley Park District; Aurora (IL); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Part-time benefits

Job summary

The Fox Valley Park District is seeking a part-time IMRF Membership Services Representative at Vaughan Athletic Center in Aurora, IL. You will handle sales of memberships, assist members with account inquiries, upgrades or downgrades, and address customer service issues.

Requirements include a high school diploma or equivalent, strong interpersonal and cash handling skills, and proficiency with MS Office. Experience with RecTrac is a plus, and availability for evenings and weekends is expected.

Qualifications

• High school diploma or equivalent required; some college coursework preferred.
• Strong interpersonal and customer service skills; able to communicate with staff and the public.
• Previous sales experience preferred; professional appearance and attitude essential.
• Proficient computer skills and ability to learn new systems and applications.
• Experience with RecTrac software a plus; cash handling experience required.

Responsibilities

• Sell all memberships and provide quality customer service.
• Handle membership inquiries, upgrades/downgrades and cancellations; give facility tours.
• Resolve customer service issues and follow park district procedures.

Skills

Interpersonal skills

Customer service

MS Office

RecTrac

Cash handling

Multitasking

Team player

Education

High School diploma or equivalent

Some college coursework preferred

Tools

MS Office

RecTrac

Job description

IMRF MEMBERSHIP SERVICES REPRESENTATIVE (VAUGHAN)

PLEASE SUBMIT COVER LETTER & RESUME

PLEASE INCLUDE RESUME

• POSTING DATE: 08/13/2026 - Open Until Filled
• FACILITY: Vaughan Athletic Center
• LOCATION: Aurora, IL
• HOURS: Vary; approximately 28 hours per week, includes rotating weekends and holidays
• RATE: $18/hour - minimum starting rate
• TYPE: Part-Time IMRF

Part time Benefits

QUALIFICATIONS

• High School graduate or equivalent required with some college course work preferred
• Requires strong interpersonal and customer service skills with the ability to communicate effectively with staff and the public
• Previous sales experience preferred
• Ability to project a professional attitude and appearance is essential
• Proficient computer skills utilizing MS Office with the aptitude to learn other systems and applications
• Experience with RecTrac recreation software a plus
• Strong general math skills with cash handling experience required
• Strong organizational skills, attention to detail and the ability to multi-task
• Ability to work independently and as part of a team
• Previous office and customer service experience required
• Must have availability to work evenings and weekends

DUTIES

• Under the direction and supervision of the Membership Services Manager, the Membership Services Representative is primarily responsible for sales of all memberships, providing quality customer service, membership account inquiries, membership upgrades, downgrades and cancellations, providing facility tours and handling customer service issues
• This position includes frequent interaction with the public and park district staff to follow up on concerns and ensure compliance with park district procedures
• This is an at-will position

The Fox Valley Park District is a dynamic and growing park district that serves a diverse population of more than 236,000 people. Recognized as an Illinois Distinguished Agency, Fox Valley holds the nation’s highest honor as a National Gold Medal Award winner for excellence in park and recreation management Serving the communities of Aurora, Montgomery and North Aurora, the District maintains 172 parks and 48 miles of inter-connected regional trails amid 2,600 acres of parkland. Connected by the Fox River, our communities are tied together by the District’s commitment to promote vibrant, healthy lifestyles through fun and safe recreation opportunities that are environmentally and fiscally responsible. The Fox Valley Park District…Where Fun Begins!

The Fox Valley Park District is an Equal Opportunity Employer.

Code : 48-24

DEPENDING ON QUALIFICATIONS: $18.00-$20.50