Improvement Advisor

3M HEALTHCARE; Bismarck (ND); Hybrid; USD 39,950 - 63,369; Full time

Benefits offered by this job

Sign-on bonus

Hybrid work option

Job summary

Sanford Health in North Dakota seeks an Improvement Advisor to partner with leadership on organization‑wide performance improvement initiatives. You will help plan, coordinate, and oversee data‑driven improvements across facilities, with a focus on patient safety and high reliability.

The role requires problem solving, communication, and team collaboration, with occasional evenings/weekends and potential for overtime.

Qualifications

• Bachelor’s degree required; Associate’s degree with 5 years of experience accepted as alternative.
• Minimum of two years in operational process improvement, clinical, or healthcare management.
• Lean Six Sigma Green Belt or Certified Professional in Healthcare Quality (CPHQ) preferred.
• RN license with state board or multi-state licensure if in NLC state; required competencies.
• Quality improvement personnel with nursing backgrounds may maintain license without extra hours.

Responsibilities

• Support corporate and local strategic plans to improve performance.
• Provide oversight to performance improvement components and activities.
• Analyze data to identify opportunities for improvement.
• Communicate quality priorities related to high reliability and value-based care.
• Demonstrate interpersonal skills and ability to collaborate with healthcare professionals and management.

Skills

Problem solving

Critical thinking

Conflict management

Team building

Interpersonal skills

Education

Bachelor’s degree

Associate’s degree + 5 years experience

Job description

Overview

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world‑class health care in America’s heartland.

Work Shift

Scheduled Weekly Hours: 40

Compensation

Salary Range: $29.00 - $46.50

Sign‑on Bonus

Sign on Bonus for eligible applicants! $10,000 Sign on Bonus with two year work commitment.

Union Position

No

Department Details

This position involves 10% remote work and 90% in person work at facilities in North Dakota, primarily the Bismarck area.

Summary

The Improvement Advisor works with leadership to organize, assist, and coordinate planning and implementation of systematic, organization‑wide approaches to improving outcomes.

Job Description

The Improvement Advisor will support corporate and local strategic plans that achieve high impact and significant improvements in organizational performance by providing oversight to performance improvement components and activities. The advisor must have demonstrated ability in problem solving, critical thinking, conflict management, and team building skills in order to ensure a productive work environment and achievement of goals.

The responsibilities of the advisor include data and project management, analytical reasoning, interpreting and evaluation of complex information, identifying patterns and essential issues, while measuring and evaluating the attainment of results. The advisor is also responsible for utilizing and teaching process improvement methodologies to support informed decision making for operational efficiencies and effectiveness that align with system strategies. Knowledge of, and conformance to regulatory requirements, contractual obligations, and the organization’s policies is essential, along with the ability to maintain confidentiality of sensitive information.

Serves as communication link and resource person regarding performance improvement and patient safety for departments and management throughout the organization. Understands and communicates quality and safety priorities as they relate to high reliability and value‑based care. Analyzes data to identify areas of opportunity for improvement efforts. Ability to write and verbally communicate in a legible and understandable manner, have strong computer skills, possess the ability to make independent and timely decisions when circumstances warrant, and possess the ability to demonstrate interpersonal skills, such as interacting effectively with other health care professionals, physicians, upper‑level management, regulatory agency staff, and the general public.

Other desired traits of the Advisor include familiarity with the basic tools of robust process improvement, work process redesign, or re‑engineering, knowledge of medicine and medical terminology, and ability to work with minimal supervision. Occasional evening and weekend hours, and potential for greater than 40‑hour workweek when circumstances warrant.

Qualifications

• Bachelor’s degree required. In lieu of education, leadership may consider an Associate’s degree and 5 years of applicable experience.
• Minimum of two years experience in operational process improvement, clinical, or healthcare management setting preferred.
• Lean Six Sigma Green Belt or Certified Professional in Healthcare Quality (CPHQ) or equivalent preferred.
• If a licensed registered nurse (RN), currently hold an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications.
• Quality improvement/assurance personnel with nursing backgrounds can maintain their license without seeking additional hours based on role’s responsibilities. Other departments may or may not require certifications as directed by department leadership.

Benefits

Sign on Bonus of $10,000 with two‑year work commitment, 10% remote, 90% in person, potential for overtime.

EEO Statement

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1‑877‑949‑5678 or send an email to [e-mail].