Impound Driver (Private Property) – Towing with Benefits

Guardian Fleet Services Inc.; Columbus (OH); Sur place; USD 28 000 - 39 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Employer-Paid Life and AD&D

401(k) Plan

Short-Term Disability

Long-Term Disability

Hospital Indemnity

Cancer Plan

Employee Assistance Program

Employee Referral Bonus

Résumé du poste

Guardian Fleet Services Pro Tow division in Columbus, OH is seeking a reliable Impound Driver to tow, transport, and secure vehicles on private properties using an auto loader, complying with laws and company policies.

The role requires strong driving skills, customer service, and the ability to stay calm under pressure, with daytime and possibly on-call shifts. Compensation is $20.00 per hour plus commission.

Qualifications

• Must have a valid drivers license in the state of employment.
• Clean driving record and ability to meet company standards.
• Must be 21 years of age or older.
• Experience in towing or related fields preferred.
• Ability to safely operate towing equipment (auto loader, wheel lift). Training provided for qualified candidates.
• Strong customer service and communication skills.
• Ability to work independently and manage time effectively.
• Must understand written and oral instructions and speak English clearly.

Responsabilités

• Operate a tow truck with an auto loader according to policies and local/state regulations.
• Respond to dispatch calls and follow routes and instructions.
• Safely load, secure, transport, and unload vehicles using proper towing procedures.
• Complete required paperwork, including impound and custody reports.
• Communicate professionally with property owners, law enforcement, and co-workers.
• Follow procedures and legal requirements for private property impounds.
• Maintain cleanliness and appearance of equipment and vehicle.
• Perform daily pre-trip and post-trip inspections and report maintenance concerns.
• Utilize GPS, dispatch systems, tablets, and onboard tech accurately.
• Assist with organizing, parking, and securing vehicles in the impound lot.
• Follow safety policies to prevent damage to vehicles, property, or equipment.
• Report incidents, accidents, damage, and equipment issues promptly.
• Provide courteous and professional customer service and maintain a professional appearance.
• Shifts may include days, nights, weekends, and holidays.

Connaissances

Valid driver's license

Clean driving record

Customer service

English proficiency

Time management

Safety awareness

Independence

Outils

Auto loader

GPS / dispatch systems

Vehicle cameras

Description du poste

Position:Impound Driver (Private Property) - Columbus, OH

Location: Pro-Tow

400 Stimmel Rd

Columbus, OH

Job Id:1718-Pro Tow

# of Openings:1

IMPOUND DRIVER (Private Property) - Columbus, OH

Pro Tow, a division of Guardian Fleet Services

We are looking for a reliable and professional Impound Driver to join our team. The Impound Driver is responsible for safely and efficiently towing, transporting, and securing vehicles from private properties using an auto loader in accordance with company policies and applicable local and state regulations. This position requires excellent driving skills, attention to detail, strong customer service, and the ability to remain professional in potentially stressful situations.

Compensation $20.00 per hour + commission

Responsibilities

• Operate a tow truck with an auto loader to impound vehicles in accordance with company policies and local/state regulations.
• Respond promptly to dispatch calls and follow assigned routes and instructions.
• Safely load, secure, transport, and unload vehicles using proper towing procedures and equipment.
• Complete all required documentation, including impound reports, vehicle condition reports, chain of custody documentation, and other company-required records.
• Communicate professionally with property owners, law enforcement agencies, vehicle owners, and co-workers.
• Follow company procedures and legal requirements related to private property impounds
• Maintain the cleanliness and appearance of assigned equipment and vehicle.
• Perform daily pre-trip and post-trip inspections and report any maintenance concerns immediately.
• Utilize GPS, dispatch systems, vehicle cameras, tablets, and other onboard technology accurately and efficiently.
• Assist with organizing, parking, and securing vehicles within the impound lot.
• Follow all company safety policies and procedures to prevent damage to vehicles, property, or equipment.
• Report incidents, accidents, damage claims, and equipment issues to management immediately.
• Provide service through courteous and professional customer interactions.
• Exhibit a positive attitude and maintain a professional appearance.
• Report each scheduled day on time, ready and able to work, well-groomed and in uniform.
• Complete daily reports and maintain accurate written and electronic records.
• Other duties as assigned.

Qualifications

• Valid driver's license for the state in which the position works.
• Clean driving record with the ability to meet company driving standards.
• Must be at least 21 years of age or older.
• Previous towing, recovery, impound, repossession, commercial driving, or related experience preferred.
• Ability to safely operate an auto loader, wheel lift, or similar towing equipment. Training may be provided for qualified candidates.
• Strong customer service and communication skills.
• Ability to work independently and effectively manage time.
• Must be able to understand and carry out oral and written instructions.
• Must be fluent in English well enough to communicate with customers, co-workers, supervisors, understand traffic signals, and complete required paperwork and reports.
• Basic computer and tablet proficiency required.
• Ability to work outdoors and in varied weather conditions.
• Ability to remain calm and professional when dealing with upset or confrontational individuals.
• Must be able to pass applicable background screening, motor vehicle record review, and drug screening requirements.

Physical Requirements

Job requires frequent driving, entering and exiting a tow truck, standing, walking, bending, kneeling, crouching, pulling, reaching, and the constant use of hands. Position requires physical strength and stamina to secure vehicles, operate towing equipment, and perform inspections.

• Ability to lift and pull at least 50 pounds.
• Frequent climbing in and out of commercial vehicles.
• Ability to work outdoors in various weather conditions.
• Good hearing and vision required.
• Ability to safely perform vehicle inspections, securement procedures, and impound lot activities.
• Shifts may include days, nights, weekends, and holidays based on business needs.
• Work involves extensive driving and outdoor activity.
• Frequent interaction with property managers, law enforcement personnel, customers, and members of the public.
• Overtime opportunities may be available.

Benefits Offered

• Paid Time Off & Paid Holidays
• $15K Employer-Paid Life and AD&D
• 401(k) Plan
• Short-Term Disability & Long-Term Disability
• Hospital Indemnity
• Cancer Plan
• Employee Assistance Program
• Employee Referral Bonus

Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.

We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merits, and business needs.