Import Specialist: Global Freight & Compliance

Future Forwarding Company; Atlanta (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

Future Forwarding Company seeks an experienced Import Operations Specialist to lead end-to-end import shipments—apparel-focused—ensuring regulatory compliance and seamless communication with brokers, forwarders, and IORs.

Collaborate with sales, logistics, and merchandising teams, track shipments daily, review bookings, and own pricing, quotations, and billing processes. Strong communication and detail orientation are essential.

Qualifications

• Minimum of 4 years of international freight forwarding operation experience.
• 3+ years customs entry, certificate of origin, ISF filings experience.
• 3+ years CargoWise software experience.
• 2+ years Ocean Import experience.

Responsibilities

• Oversee all import operations to ensure regulatory compliance.
• Coordinate with customs brokers, forwarders, carriers, and Importer of Record providers.
• Collaborate with sales, logistics, and merchandising teams to ensure timely delivery and accurate shipment information.
• Review and approve shipment bookings from brokers/forwarders; communicate updates to stakeholders.
• Track all active freight shipments daily and resolve delays or issues.
• Prepare and manage import documentation including ISFs, invoices, and bills of lading.
• Manage lifecycle of international purchase orders with proper documentation and customs compliance.
• Audit carrier invoices and process payments through Accounts Payable.
• Own end-to-end import processes including pricing, quotations, and billing.
• Maintain records for Free Trade Agreements and other import programs.
• Serve as main point of contact for customers; resolve issues and ensure satisfaction.
• Support Import Manager on special projects and process improvements.

Skills

Strong communication

Analytical skills

Time management

Attention to detail

English language proficiency

Education

High School Diploma or GED

Tools

CargoWise

Microsoft Outlook

Excel

Job description

Future Forwarding Company seeks an experienced Import Operations Specialist to lead end-to-end import shipments—apparel-focused—ensuring regulatory compliance and seamless communication with brokers, forwarders, and IORs.

Collaborate with sales, logistics, and merchandising teams, track shipments daily, review bookings, and own pricing, quotations, and billing processes. Strong communication and detail orientation are essential.