Import Specialist

JAS Forwarding (usa), Inc.; Minneapolis (MN); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with match

Paid time off

Disability insurance

Life insurance

Adoption assistance

Employee discounts

Job summary

JAS Forwarding (USA), Inc. in Minnesota is seeking an import specialist to manage documentation, bookings and billing for air and ocean freight. You’ll ensure accuracy, compliance, and timely communication with customers and vendors in a fast-paced logistics environment.

The role emphasizes process adherence, cost forecasting, and cross-functional collaboration with sales and operations to maintain service quality and profitability.

Qualifications

• Minimum 3 years' experience handling imports (air and/or ocean) or equivalent education/experience.
• Strong knowledge of import regulations, ISF and customs procedures.
• Proficient with MS Office and ability to learn ERP systems.

Responsibilities

• Prepare, review and process import documents with accuracy.
• Track bookings/shipments, update clients and dispatch deliveries.
• Bill invoices and monitor payment terms for responsible parties.
• Provide quotes, cost forecasts and ensure payables/receivables are managed.
• Deliver responsive customer service and report performance to management.

Skills

Organizational skills

Communication skills

Detail oriented

Multitasking

Teamwork

Education

High School Diploma or GED

Tools

CargoWise (C1)

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

ESSENTIAL FUNCTIONS

Prepare, review and process appropriate documents (i.e. customers classification, commercials invoices, etc.) ensuring files contain all necessary copies, are accurate and in the proper sequenceReceive and track customer bookings/shipments, update client of shipment status/delays, dispatch for delivery, collect proof of delivery (POD), cost and invoice all filesComply with all company business process guidelinesBill/Invoice each file to the respective customers paying close attention to payment terms for the responsible partyResolve and reconcile incorrect payables by working with vendors and overseas officesAssist sales, department manager(s) and colleagues in compiling quotesProvide accurate job costing forecasts ensuring all payables, receivables and accruals are set and properly managed per company rules and guidelinesProvide responsive customer serviceDispatch freight for delivery, maintain communication with trucker throughout deliveryAbility to recognize any changes in customers shipping down trends and report to ManagementAbility to be cross trained and act as a back-up for any member of the team if necessaryTo report on customer performance and identify any change in supportPromote compliance across the department/sectionAbility to work through problems, but also recognize issues that may need to be communicated/escalated to managementEnsure all timely correspondence to customersOther duties as requested

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

Minimum 3 years' experience handling imports (air and/or ocean) or combination of education and expertise requiredExperience and knowledge regarding imports, compliance, rules and regulations preferredExcellent organizational skillsExcellent Communication skillsFlexibilityStrong computer skills including Microsoft Office suite a plusDetail oriented, able to multitask and meet deadlinesAble to work in a team and independentlyKnowledge of US customs laws, practices and procedures

EDUCATION AND EXPERIENCE

High School Diploma is a plus or GED requiredExperience working in CargoWise (C1) is preferredExperience handling the full life cycle of imports (air and/or ocean) or combination of education and expertise requiredExperience and knowledge regarding import, compliance, rules and regulations preferredKnowledge of Importer Security Filing (ISF) preferredGood working knowledge of Incoterms required

ENVIRONMENT

100% performed in climate-controlled internal office environment working under normal office conditions. While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL

The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

In accordance with Minnesota's pay transparency laws, the hourly compensation for this position is $26.44 - $32.69 / HR This range reflects the base salary or wage, which may vary based upon, but not limited to factors such as education, experience, skills, proficiency, job performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. JAS Forwarding USA offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, maternity leave, adoption assistance, and employer/partner discounts.

DEFINITIONS

(if any abbreviation, the meaning needs to be inserted)Management retains discretion to add or change duties of this position at any time.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

NOTICE TO APPLICANTSJAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT "KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER." JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.