Import Specialist

JAS Worldwide; College Park (GA); On-site; USD 52,000 - 75,000; Full time

Job summary

JAS Forwarding (USA), Inc. is seeking an Import Specialist to manage air and ocean import shipments, ensuring accuracy, compliance, and exceptional customer service.

The role may involve supervising the Customs House Brokerage process and ensuring timely completion of all regulatory requirements across filings and communications with clients. The candidate will prepare documents, review entries, and maintain shipment status while coordinating with internal teams and overseas offices.

Qualifications

• Minimum 3 years of experience handling imports (air and/or ocean) or combination of education and expertise.
• Experience and knowledge regarding imports, compliance, rules and regulations.
• Organizational skills and ability to multitask.
• Proficient communication skills, strong customer service.
• MS Office and computer skills a plus.
• Detail oriented and able to meet deadlines.
• Able to work in a team and independently.
• Knowledge of US customs laws, practices and procedures.

Responsibilities

• Prepare, review and process documents such as classifications and invoices.
• Process customs entries and verify release details to resolve discrepancies.
• Track shipments, update clients on status, dispatch for delivery and collect PODs.
• Bill and reconcile payables, manage payment terms and invoicing.
• Assist sales and colleagues with quotes and job costing forecast.
• Provide responsive customer service and ensure compliance with procedures.
• Oversee CHB processes and ensure regulatory adherence.
• Collaborate with overseas offices to resolve issues and entries.

Skills

Imports compliance

Organizational skills

Communication skills

Microsoft Office

Detail oriented

Team player

US customs knowledge

Multitasking

Education

High School Diploma or GED

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

SUMMARY:

The role of the Import Specialist is to process and handle air and ocean import shipments for our customers, ensuring the highest quality standards and providing service solutions that meet or exceed our customers' requirements. An Import Specialist may also oversee the Customs House Brokerage (CHB) process and ensure compliance with laws and regulations, as well as JAS Forwarding operating procedures. This position may be responsible for the completion of all custom house broker transactions and other government agency regulations in a timely manner.

ESSENTIAL FUNCTIONS:

• Prepare, review and process appropriate documents (i.e. customers classification, commercials invoices, etc.) ensuring files contain all necessary copies, are accurate and in the proper sequence
• Process customs entries and check customs release details to ensure any discrepancies are handled promptly and accurately
• Receive and track customer bookings/shipments, update client of shipment status/delays, dispatch for delivery, collect proof of delivery (POD), cost and invoice all files
• Comply with all company business process guidelines
• Bill/Invoice each file to the respective customers paying close attention to payment terms for the responsible party
• Resolve and reconcile incorrect payables by working with vendors and overseas offices
• Assist sales, department manager(s) and colleagues in compiling quotes
• Provide accurate job costing forecast ensuring all payables, receivables and accruals are set and properly managed per company rules and guidelines
• Provide responsive customer service
• Dispatch freight for delivery, maintain communication with trucker throughout delivery
• Other duties as requested

QUALIFICATIONS:

• Minimum 3 years' experience handling imports (air and/or ocean) or combination of education and expertise required
• Experience and knowledge regarding imports, compliance, rules and regulations preferred
• Organizational skills
• Proficient communication skills
• Computer skills including Microsoft Office suite a plus
• Detail oriented, able to multitask and meet deadlines
• Able to work in a team and independently
• Knowledge of US customs laws, practices and procedures

EDUCATION AND EXPERIENCE:

• High School Diploma is ac plus or GED required
• Minimum 3 years' experience in imports or combination of education and expertise required
• Experience and knowledge regarding import entry procedures, compliance, rules and regulations preferred
• Knowledge of First Port of Arrival (FPOA) entry processes is preferred
• FDA experience preferred
• Knowledge of Importer Security Filing (ISF) preferred
• Good working knowledge of OGA transactions preferred

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions. While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

Follow the Company HR Policy, the Code of Business Conduct and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

DEFINITIONS:

Management retains discretion to add or change duties of this position at any time.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

NOTICE TO APPLICANTS:

JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT "KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER." JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.