Import-Export Logistics Coordinator

Socket.dev; Portland (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) with match

Paid time off

Bonuses

Wellness program

Paid training

Job summary

Hampton Lumber is seeking a detail-oriented Import/Export Logistics Coordinator to manage end-to-end shipments, coordinating with carriers, sales, and customers to ensure on-time delivery. The role emphasizes cost-effective transportation, data accuracy in LumberTrack, and regulatory compliance across domestic and international shipments.

The position requires strong organizational skills, experience in logistics, and the ability to navigate fast-paced operations while maintaining high service

Qualifications

• Bachelor’s degree preferred (Logistics, Supply Chain, or related)
• Experience with logistics and dispatching operations required
• Familiarity with transportation across port, intermodal or other channels preferred
• Proficiency with Outlook, Excel, Teams, and Microsoft Suite

Responsibilities

• Coordinate end‑to‑end import/export shipments and domestic/international moves
• Track shipments across ocean, rail, truck and warehouses; provide timely updates
• Liaise with carriers, sales and customers to resolve delays
• Negotiate freight rates for cost‑effective transportation
• Enter and maintain shipment data in LumberTrack and related systems
• Produce reports on shipment activity, costs, and service performance
• Ensure compliance with trade regulations and required documentation
• Support smooth flow of goods across locations with warehouses/service providers
• Investigate shipment discrepancies and resolve exceptions to mitigate disruptions

Skills

Attention to detail

Organizational skills

Problem solving

Communication

Multi-tasking

Team collaboration

Professionalism

Education

Bachelor's degree in Logistics/Supply Chain

Tools

LumberTrack

Microsoft Excel

MS Teams

Job description

Overview

Hampton Lumber Sales is seeking a detail‑oriented and proactive professional to join our logistics team as an Import/Export Logistics Coordinator. This role will manage the end‑to‑end coordination of domestic and international shipments, ensuring efficient, cost‑effective, and compliant movement of goods across our supply chain. The Import/Export Logistics Coordinator works closely with sales, carriers, and external partners to dispatch shipments, track orders, and provide visibility into shipment activity. This position plays a critical role in supporting a fast‑paced, high‑volume sales organization. This role will collaborate cross‑functionally across the organization and contribute to continuous improvement in logistics processes and execution.

Benefits Highlights

• Substantial company‑paid assistance for medical and dental insurance premiums; mental health coverage; cost effective co‑pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including eight paid holidays
• Opportunity to earn bonuses
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

Responsibilities

• Dispatch and coordinate shipments across ports, rail, and warehouses, ensuring efficient and on-time delivery
• Track and trace shipments across ocean, rail, and truck modes, providing timely updates and proactively resolving delays or service disruptions
• Serve as the primary point of contact for carriers, managing scheduling, accessorials, and issue resolution
• Obtain, evaluate, and support negotiation of freight rates to ensure cost-effective transportation solutions
• Accurately enter and maintain shipment and freight data in systems (e.g., LumberTrack), ensuring data integrity and supporting freight audit processes
• Maintain and analyze reports on shipment activity, costs, and service performance; identify trends and improvement opportunities
• Coordinate import and export shipments, ensuring compliance with trade regulations and accuracy of all required documentation
• Partner with warehouses and service providers for smooth flow of goods and inventory across locations
• Act as a liaison between sales, carriers, and customers, delivering clear communication and high-quality service
• Investigate and resolve shipment discrepancies, claims, and exceptions while developing solutions to mitigate supply chain disruptions

Qualifications

• Strong attention to detail with excellent organizational and problem‑solving skills
• Ability to manage multiple shipments and priorities in a fast‑paced environment
• Strong analytical thinking and decision‑making under tight timelines
• Excellent communication skills with a customer‑service mindset
• Ability to work independently while contributing effectively within a team
• High level of professionalism, accountability, and initiative

Education & Experience

• Bachelor’s degree preferred (preferably in Logistics, Supply Chain, or a related field)
• Experience with logistics and dispatching operations required
• Familiarity with transportation across port, intermodal, or other logistics channels is preferred
• Proficiency Outlook, Excel, Teams, and other Microsoft Suite products
• Proficiency in relevant software such as LumberTrack or Transportation Management Systems is preferred

EEO Statement

Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law.

Disability accommodation available: If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location that you are applying.

Women and minorities are encouraged to apply.

For more information about our commitment to equal employment opportunity, please see these government posters: EEO is the Law and its accompanying temporary supplement.