Implementations Manager

CVS Health; United States; Remote; USD 66,000 - 146,000; Full time

Job summary

CVS Health is seeking an Implementation Manager to oversee onboarding of complex clients and products, ensuring compliance with project goals and regulations. The successful candidate will manage project plans and relationships, collaborating with internal and external stakeholders to deliver quality outcomes. Strong strategic, analytical, and communication skills are essential.

Benefits

Affordable medical plan options

401(k) plan with company matching

Employee stock purchase plan

Wellness screenings and counseling services

Paid time off and flexible work schedules

Tuition assistance

Qualifications

• 3+ years of PBM or Health Plan experience.
• Experience in project management and strategic planning.
• Experience in CMS / Regulatory frameworks.

Responsibilities

• Onboard and enhance complex clients and products.
• Oversee multiple projects and cross-functional teams.
• Establish and manage client relationships throughout project lifecycle.

Skills

Strategic thinking

Analytical skills

Effective communication

Project management

Education

Bachelor's degree; may consider comparable work experience

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Implementation Managers are responsible for onboarding and enhancing complex , custom clients and strategic products. Th e i mplementations role is a crucial contributor to the overall goals and agenda of our division and broader business. They are responsible for overseeing managing multiple projects, overseeing cross functional teams, ensuring timely submissions, to meet our department goals including regulatory projects to ensure compliance with changing regulations and rules. The ideal candidate must be an effective communicator to support our divisions positions and partner with our Regulatory Affairs team to provide project leadership and management. Ensure timely and accurate filing of documents, such as project plans, requirements documents, and other project artifacts. They must work closely with all departments to guide the development process and ensure regulatory requirements are understood and integrated.

As an Implementation Manager , you have end-to-end accountability for the overall delivery of the project. Th is role is client facing and responsibilities include establishment and management of client relationships throughout the lifecycle of the project . In addition, responsibilities include development and management of overall project plans to drive teams to specific milestones, risk assessment and mitigation, and effectively collaborating with key internal and external stakeholders to deliver high quality and predictable outcomes. You may be expected to mentor or train team members who join the team or standard practices . As a manager you may be expected to support strategic initiatives for the organization or department.

Required Qualifications:

3+ plus years of PBM or Health Plan experience

CMS / Regulatory experience.

3+ Experience project management and strategic planning

Proven skills in strategic thinking and analytical skills, with the ability to diagnose complex

problems and recommend practical solutions

Future travel to client meetings or onsite training may be required – 10-25% depending on specific role

Preferred Qualifications

Strong written and verbal communication

Client facing experience

Education
Bachelor's degree; may consider comparable work experience

Anticipated Weekly Hours

40

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Implementation Managers are responsible for onboarding and enhancing complex , custom clients and strategic products. Th e i mplementations role is a crucial contributor to the overall goals and agenda of our division and broader business. They are responsible for overseeing managing multiple projects, overseeing cross functional teams, ensuring timely submissions, to meet our department goals including regulatory projects to ensure compliance with changing regulations and rules. The ideal candidate must be an effective communicator to support our divisions positions and partner with our Regulatory Affairs team to provide project leadership and management. Ensure timely and accurate filing of documents, such as project plans, requirements documents, and other project artifacts. They must work closely with all departments to guide the development process and ensure regulatory requirements are understood and integrated.

As an Implementation Manager , you have end-to-end accountability for the overall delivery of the project. Th is role is client facing and responsibilities include establishment and management of client relationships throughout the lifecycle of the project . In addition, responsibilities include development and management of overall project plans to drive teams to specific milestones, risk assessment and mitigation, and effectively collaborating with key internal and external stakeholders to deliver high quality and predictable outcomes. You may be expected to mentor or train team members who join the team or standard practices . As a manager you may be expected to support strategic initiatives for the organization or department.

Required Qualifications:

3+ plus years of PBM or Health Plan experience

CMS / Regulatory experience.

3+ Experience project management and strategic planning

Proven skills in strategic thinking and analytical skills, with the ability to diagnose complex

problems and recommend practical solutions

Future travel to client meetings or onsite training may be required – 10-25% depending on specific role

Preferred Qualifications

Strong written and verbal communication

Client facing experience

Education
Bachelor's degree; may consider comparable work experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$66,330.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About the company

At CVS Health, we share a clear purpose: helping people on their path to better health. Through our health services, plans and community pharmacists, we’re pioneering a bold new approach to total health. Making quality care more affordable, accessible, simple and seamless, to not only help people get well, but help them stay well in body, mind and spirit.

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