Implementation Sr. Consultant

BillingPlatform; United States; Hybrid; USD 120,000 - 160,000; Full time

Job summary

An established industry player is seeking an Implementation Consultant to guide customers through their implementation lifecycle. This role involves driving business requirement discussions, configuring products, and delivering demos. The ideal candidate will possess strong problem-solving skills and a solid understanding of billing solutions. Join a fast-growing SaaS company that values collaboration, innovation, and accountability, and be part of a team that is transforming the revenue lifecycle management landscape. Enjoy competitive compensation and a robust benefits package while working in a dynamic environment that encourages personal and professional growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA and FSA

401(k) Match

Discretionary Time Off

Charitable Time Off

Health and Wellness Perks

Qualifications

• 6-8+ years experience in Business Systems and IT as a functional analyst.
• Strong experience with business systems, databases, and reporting tools.
• Ability to effectively prioritize and escalate issues as required.

Responsibilities

• Guide customers through implementation lifecycle and drive business requirement discussions.
• Create technical documentation, including ERDs and data flow diagrams.
• Interact daily with business users to understand processes and key requirements.

Skills

Business Systems Analysis

Troubleshooting

Problem Solving

Communication Skills

Project Management

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Engineering

Bachelor's Degree in Business

Tools

Oracle CC&B

NetSuite

Dynamics CRM

Salesforce

Apttus

Job description

BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers.

Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloitte’s Technology Fast 500 list of fastest-growing technology companies and ranked on the Inc 5000 list for four years running.

Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner Magic Quadrant for Recurring Billing Applications, and being recognized as the Leader in Forrester Research’s “The Forrester Wave: SaaS Recurring Billing Solutions.” To learn more about us, visit. http://billingplatform.com

Description

BillingPlatform is seeking an Implementation Consultant who will perform a role of guiding our customers through their implementation lifecycle. Including driving business requirement discussions, negotiating sign-off, configuring the product, delivering demos, and documenting testing results for various Customer implementations. Daily activities will include leading customer-facing sessions, understanding business requirements and desired business outcomes, driving best practices, building solutions based on system design, working closely with internal team members, and communicating status and issues with internal and external stakeholders.

Responsibilities

• Interact daily with business users to understand business processes and key requirements, proactively working to resolve client issues
• Drive business process redesign conversations, keeping best practices in mind
• Document current and future business process flows
• Create technical documentation, including ERDs, data flow diagrams, and business process flows
• Participate in the creation of clear, concise, and complete functional specifications and requirement documents
• Participate in the analysis of system specifications and use analysis/diagramming tools to represent business/ technical processes
• Perform application configuration, testing, and evaluation to ensure quality and consistency
• Maintain an understanding of third-party systems and cloud integration tools and methods
• Train user personnel in the use of BillingPlatform
• Identify data and system gaps
• Prepare and perform data conversion requirements
• Work directly and effectively with client implementation team
• Assist project managers with documenting and understanding project implementation tasks
• Analyze and update the configuration of the Billing Platform application to address the business requirements
• Lead both in-person and remote sessions with key client stakeholders from business or technical audiences
• Work effectively with onshore and offshore configuration teams

Qualifications

• 6-8+ years experience in the field of Business Systems and IT as a functional analyst, ideally implementing Quote-to-Cash and billing solutions (Oracle CC&B, NetSuite, Dynamics CRM, Salesforce, Apttus, etc.)
• Excellent troubleshooting, analysis, and problem-solving skills
• Bachelor's degree in Computer Science, Engineering, Business or closely related field or equivalent experience
• Experience in and an understanding of the billing and monetization landscape
• Ability to effectively prioritize and escalate issues as required
• Excellent written and verbal English communication skills
• Strong experience with business systems, databases, and reporting tools
• Experience in business analysis work related to implementing systems in the Q2C ecosystem
• Ability and willingness to learn new processes and technologies
• Solid organizational skills, including attention to detail, multi-tasking, and working effectively under pressure
• Excellent interpersonal skills to effectively communicate with cross-functional teams, technical and non-technical personnel
• Exceptional problem solving and negotiation skills. Ability to successfully negotiate and collaborate with others who may have different skill sets, backgrounds, and positions within and external to the organization
• Motivated and independent individual that has the ability to learn quickly through hands on experience
• Ability to travel up to 25%
• Be part of the fastest-growing companies in the United States
• Receive competitive compensation that includes a robust benefits package—medical, dental, vision, life and disability, HSA, FSA, and many perks related to health and wellness provided by our medical carriers
• 401(k) match that is 100% immediately vested
• Discretionary and charitable time off program
• Ability to work hybrid if you are in the Denver, Colorado area

The base salary range for this position is $120,000 - $160,000 USD plus bonus per year, depending on job-related knowledge, skills, experience, and market location. Salary information is provided per state regulations in CA, CO, CT, MD, NV, NY, RI, and WA.

BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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