Implementation Specialist II

Deluxe; Minnesota; Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Healthcare

Paid Time Off

Volunteer Time Off

Holidays

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term Disability

Long-Term Disability

Infertility Treatment

Adoption & Surrogacy Assistance

Tuition Reimbursement

Job summary

Deluxe Corporation is seeking a project implementation specialist to deliver configured solutions on client projects. You will manage several small projects in parallel, upgrade work, and assist on larger efforts with a shared team.

You will document statuses, test systems, and collaborate to resolve issues, ensuring quality deliverables. The role requires a Bachelor’s degree in IT, CS, math, business or engineering or equivalent experience, plus familiarity with Microsoft Office and Windows

Qualifications

• Bachelor's degree in IT, CS, Mathematics, Business or Engineering plus 2 years of experience, or HS/GED with 6 years of experience.
• Experience implementing or supporting software solutions and strong MS Office skills.

Responsibilities

• Implement Deluxe-proposed solutions and configurations on assigned projects within client billability and rate structures.
• Manage up to five small projects concurrently and assist on larger ones requiring more resources.
• Prepare status reports for project managers and clients, and document defects and resolutions.
• Collaborate with team members to test, customize, and ensure high-quality product delivery.

Skills

Microsoft Office

Windows OS

Software implementation

Education

Bachelor's degree in IT / CS / Mathematics / Business / Engineering

Job description

Why join us:

• There is a reason we boast numerous awards like "Great Place to Work Certified" and "Best Place to Work" For Moms, Dads, LGBTQ, and VETS (just to name a few). At Deluxe, we know that great people make a great organization.
• We value our people so offer the typical benefits (401K, PTO, Medical, Dental) PLUS: Flexible time off, volunteer time off, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more!
• A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.
• Hybrid schedule, allowing you flexibility to work from home/remote several days per week

Job Description:

• Responsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position. Prepare implementation status reports for project managers, clients, and as required, internal management.
• Implement up to five small projects (every 100 hours or less) simultaneously as well as upgrades up to 1000 hours. Assist on larger more complex projects that require more than one resource. Delivery Services in the area of expertise and product knowledge.
• Work with the project team to prepare customer or internal system by customizing base software application and entering customer-specific data according to the CRD and other project documentation.
• Test systems prior to delivery and during implementation at the client site or internally to ensure a quality product. Document defects and resolution approach. Work collaboratively with other team members to resolve issues.
• The document, communicate status and help elevate issues internally.

Basic Qualifications:

• Education and Experience: Bachelors in Information Technology, Mathematics, Computer Science, Business or Engineering and 2 years experience or Hs/GED and 6 years experience.
• Experience with Microsoft Office suite and windows-based operating systems/networks. Experience implementing or support software solutions.

Preferred Qualifications:

• 2 years in banking and/or payment processing is preferred
• Treasury Management
• ECM Workflow
• OnBase Implementation/Workflow experience

Additional Basic Qualifications:

• Must be 18 years of age or older

Compensation

The compensation range for this position is $65,000.00 - $75,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster (http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].