Implementation Specialist

ASHER health; Richardson (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

Asher Health in Richardson, Texas is seeking an Implementation Specialist to own the first 30 days of the partner journey, acting as the critical bridge between sales and success. You will deliver high-touch onboarding, training, and milestone setting to ensure partners can generate orders from day one.

Ideal candidates have 2+ years in onboarding or account management, with an eye for detail, strong organizational skills, and a natural educator approach to guiding partners through complex

Qualifications

• 2+ years in onboarding, implementation, account management, or related role; healthcare, wellness, or fitness experience is a plus.
• Operational & Organized: manage multiple workflows and ensure no detail is missed.
• A Natural Educator: break down complex processes into simple steps for partners.
• Personable & Proactive: combine hospitality mindset with operational discipline.

Responsibilities

• Own the Launch: Manage a roster of new partners and conduct implementation sessions.
• Remove Barriers: Identify operational or technical hurdles and coordinate with internal teams.
• Build Relationships: Be the partner's primary contact for 30 days, providing training and guidance.
• Facilitate Success: Ensure smooth handoff to Client Success Managers for long-term growth.

Skills

Onboarding

Implementation

Account management

Healthcare experience

Job description

Company: Asher Health | Location: Richardson, Texas (In-person, 4 days/week) | Salary: $50,000

About the Role

At Asher Health, our partners rely on us to help them launch, scale, and grow. As an Implementation Specialist, you will own the first 30 days of the partner journey. You are the critical bridge between sales and long-term success, ensuring that every newly signed partner feels welcomed, supported, and ready to generate orders from day one.

What You'll Do

• Own the Launch: Manage a roster of new partners, conducting personalized one-on-one implementation sessions to help them navigate the Asher Health ecosystem.
• Remove Barriers: Proactively identify operational or technical hurdles and coordinate with internal teams to keep launches on track.
• Build Relationships: Act as the partner's primary point of contact for their first 30 days, providing training, guidance, and setting clear milestones.
• Facilitate Success: Prepare partners for long-term growth by ensuring a seamless, high-touch handoff to our Client Success Managers.

Who You Are

• Experienced: You have 2+ years in onboarding, implementation, account management, or a related role (experience in healthcare, wellness, or fitness is a major plus).
• Operational & Organized: You thrive on managing multiple workflows and ensuring no detail is missed.
• A Natural Educator: You can break down complex processes into simple, actionable steps for partners.
• Personable & Proactive: You combine the hospitality mindset of a customer success professional with the discipline of an operational expert.

Why Join Us

We are looking for someone who brings energy, accountability, and a genuine passion for partner success to our Richardson office. If you are ready to make an immediate impact by setting partners up for long-term growth, we want to hear from you.